Brandon was very helpful in getting our 2013 Elantra in, even without an appointment. He also checked (successfully) for the existence of an extended warranty so that we only needed to pay the $100 deductible at pick up. Thanks!
I was looking for a used Hyundai Santa Fe Sport for awhile and the dealership had one listed at a reasonable price. I contacted Hal Bliss by phone and set up a time to view the vehicle. When I got to the dealership, Hal introduced me to Jordan Stevens to go over the vehicle. Jordan was very considerate and very knowledgeable about the vehicle. I conducted a test drive and decided to purchase the vehicle.
I did have a trade in and Hal was able to give me a fair price for. It was close to what I thought it would be worth and it was not worth haggling over a couple of hundred dollars.
Jordan then presented to me the "dealer equipment" that had been added on to the price of the vehicle. Having bought numerous cars from different dealerships during my adult life, I knew this was coming. I was able to remove some. Hal worked with me on the price of others. I believe that I received a fair deal for the car I bought with these added "options".
In the end, I would return to Chapman Hyundai Scottsdale to buy another car in the future. I never felt pressured to buy the vehicle or sign any paperwork until the deal was done.
This is the second time I have used Chapman for needed repairs on my vehicles and again the service was the best that I have experienced at any dealership or auto repair shop. Leo was able to get
my van in on moments notice, and kept me updated on the process
of the repairs. Again, thank you Leo for great service.
We came to Chapman Genesis from California because they had the last car in the color combination we were looking for in five states. It was totally worth it. Not only did we get a great deal on the car, the entire process was very smooth. Timewise we were still there for about three hours, but it didn't feel like it. They had the car and all paperwork they could draw up in advance ready. We worked with Jordan up until we got there, then Don and Louie helped us through signing paperwork and getting to know our new car. Would highly recommend these guys for your next Hyundai/Genesis purchase.
We bought a car for my mom on 7/29/18 and we could not have had a better experience! Zach Stevens in Sales and R. C. Price in Finance were exceptional in their service, knowledge, and professionalism. They were courteous and persobable. They addressed all of our questions and were honest in their answers. They listened to us and showed us what we needed. Thank you both for making this such a wonderful experience. You are at the top of our list!
Was working with the staff fo weeks. Was looking at a Santa Fe and a Tuscon. The sales team was very kind. Thank you to Joe. He was very flexible and helpful. The pricing was great and we got a really good deal. Walked out the door with a Brand new Hyundai Tuscon Limited Ultimate!!! I would really recommend this dealer!
Mike Southern continues to excel as a service manager and as a genuinely nice human being. I have owned several different brands over the years, thus have worked with several different service managers. Mike is truly a step above. Congrats and thank you.
ABSOLUTELY PERFECT!!!!BEST ever service when buying a car
by Tapinfeet from DealerRater.com
December 2, 2018
Jorge was more friendly and kmore knowledgeable than ANY car dealer EVER. He moved the process along quickly but with lots of FUN and information. I would ABSOLUTELY refer him and the dealership to all my friends. THANK YOU JORGE FOR BEING SOA GREAT. kEEP UP THE GOOD WORK AND ATTITUDE AND ALSO THE OTHER MEMBERS OF THE STAPP AT cHAPMAN ON BELL RD.
Bill and the team handled my sales transaction with great ease...working with me on price via phone, and having everything ready for me when I arrived. First-rate experience from start to finish...and I love the new car! Thanks Chapman team!
I had the pleasure of buying a brand new car from Chapman Mazda this past weekend. Everyone was very friendly and honest which was appreciated. They worked with us on my trade and helped us get to a payment we were comfortable with. I would definitely recommend looking into buying a car from them if you are in the market. Buying a car should be fun and I can definitely say we shared a few laughs throughout the process thanks to Bill Lohmeyer. Thank you Chapman Mazda and Bill. I can finally say that I LOVE my new car.
A+ car buying experience with Jersey Guy salesperson
by Phoenix from DealerRater.com
November 1, 2018
I highly recommend R. Scott Sullivan, my salesperson, to everyone looking to buy a new or used vehicle. He really cares about his customer and is a straight shooter. No fluff, no BS, just honesty and integrity. R. Scott Sullivan, the "Jersey Guy", will take the stress out of car buying and make you feel like la famiglia. Thank you R. Scott Sullivan - an A+ experience for me! ~Frank Phoenix~
We went a couple of weeks ago to look at the Mazda???s since we already have a Miata and love it. Scott Sullivan greeted us at the door, showed us the cars we would be interested with and took a test drive of each. Scott introduced us to Mike who answered any questions we might have. a few phone calls later and we told Scott we would be back today. We were met at the door by Scott, he had already started the process and we talked with his boss, Paul. We had a very stress free morning because of Scott. He bent over backwards to make sure we knew everything about the car. I would recommend Scott and Chapman to all of our friends.
This dealership, Specifically Rafael and Liz made my car buying experience as stress free as possible. They really helped me out and made sure I got into just what I wanted. I didn't feel pressured at any point (which is rare while car shopping). They gave me time to think about to deal and kept following up to ensure I had all the information and to answer any remaining questions. I will definitely keep buying cars from them! Thanks so much for my new Elantra! :)
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