Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
November 29, 2018
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
I cannot thank your associate, Billy Strasser, enough for the great service he provided me this week. I went in one day "just to look" and he took the time to show me all the bells and whistles of the cars I was interested in. Went back the next day to test drive and purchased a great car at a fair price. Billy went out of his way to make sure all systems got set up and synced with my phone and I knew how to operate when I drove off the lot. I highly recommend asking for him to anyone visiting this dealership. From Julie M.
I walked into the dealership thinking I couldn???t even get a car. The entire team at Hyndai Proved that to be wrong. I was blown away by how hard working the staff was and I never felt pressured. They presented me with options and let me figure out my best move. The team also stayed late, it was nearly midnight when I left the dealership. I will continue to give them my business and I will tell my friends about the wonderful experience that I had.
I can not thank Luke Lafond enough! Luke took my fears of having to get a new car and blew them away! He took his time to explain options and got me a good deal! I appreciate Luke???s approachable manner and friendliness. He really made me feel at ease!
Noah went above and beyond to accommodate me when I came in and the vehicle I wanted was sold. He drove down to their south county location and retrieved a vehicle. Thank goodness as it was PERFECT. Mindi was wonderful explaining everything during the signing process and answered any and all questions that I had. Sean understood my exact requirements of purchasing before we even went through the financing process. Thank you all and you will for sure be HIGHLY recommended.
It has been my personal experience that Saint Charles Nissan makes every effort to treat their customers with respect. That is precisely the reason my entire family drives Nissan vehicles.
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