My options were limited and they worked with the appropriate people to get the job done. I was not satisfied with my first option and I was given another choice that was to my satisfaction. They are very patient here at this dealership.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Got an appointment next day to see about a burning smell with my car. Turned out to be a plastic grocery bag on my exhaust. Received an emergency call about my son in law while there. They were very helpful in rushing my car, so I could get to hospital. Will do all future car service with Hyundai of Kennesaw. Very professional and efficient.
Went in to look at a used suv. Carlos was great to work with. He did not have all the answers to my questions, but went to find the answers very quickly so help with my decision to buy the vehicle. Left that afternoon with a new to me suv that fit all my needs and at a great price. I only wish Hyundai made a true off road capable suv, so when the time comes I can take my business to them again.
Great job Carlos!
Aaron Townsend is Excellent and totally committed to Customer Service. He saw that I needed to get my car serviced and get to the hospital for my husband. He volunteered to do my service so I could make it to the hospital on time. I was very impressed and thankful‼️
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
Ammon is a terrific salesman and knows everything about the electronics and mechanics. Jose Rivera a tough, but fair negotiator. I'm very satisfied with the buying experience. Thank you gentlemen.
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