I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Thanks to Josh Branham we are now the happy owners of a Certified Pre-Owned Honda. Josh responded to an after-hours web request for information. He answered all questions and setup a test drive. We arrived to find the vehicle clean, warm and running on a very cold January day. After the test drive Josh shared the Carfax and Certified Pre-Owned reports. We easily reached agreement on purchase price and drive the vehicle home. Josh Branham of Buerkle Honda is knowledgeable, responsive and professional. I highly recommend him when purchasing your next vehicle. Also a special Thanks to Tom Kulstad for handling the paperwork end of things
Joe Rys was fantastic to work with. He is friendly, knowledgeable and got to know us personally. He went above and beyond to make sure we were happy with our new vehicle as well as the process. I would recommend him to anyone in the market for a new car.
Jim has been fantastic since before arrival, from purchasing the vehicle & he made service happen. When the service center wasn???t returning my call, he made it happen! Not only that, but he put me in a brand new Hyundai! Class act guy who has customers first! Stellar work! The comments below are regarding Andrea, not returning calls & not friendly. Noticeable especially Jim goes above & beyond! He deserves a bonus! ; )
Recently bought a CPO vehicle. Great sales people, helpful and courteous. No pressure and answered my questions. The finance person gave a very hard sell on extended warranty and add ons. Only doing his job of course, but I wasn't thrilled about having to sit through it. Overall the experience was positive and would buy from them again.
I worked with both Joe and Leland when trying to buy my first car, and they were both very helpful and friendly! They made the process very easy, and made sure I was comfortable with everything before leaving the dealership! I would definitely recommend both of them for anyone buying a car!
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