We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
We can’t say enough good things about Northpointe Volvo and our salesman Rick Small. We had been in the market for a late model Jaguar XJL since last May and during our search we saw the bad and the ugly in used car sales. When a car showed up in Alpharetta, Ga, 300 miles from where we live we needed further information and assurances that car would be there when we got there, the car was as advertised, and that there suddenly wouldn’t be surprise dealer charges we weren’t expecting. Rick was outstanding in answering our questions via email and in sending photos of the car and the Carfax. He assured us the car would be there when we arrived and did not hit us with surprise extra costs. He is not a high pressure salesman and allowed us to take our time to make the decision to purchase. Northpointe also gave us a good deal on our trade in and we were in and out of the dealership in less than 3 hours. Everyone in the dealership was very nice; the dealership, itself is light and airy and the Starbucks coffee, soda and water was a nice plus. We would definetly reccommend Northpointe if you are in the market and ask for Rick Small. We will definetly drive the distance the next time we are in the market for a car and we will definetly go back to Rick.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
I visited Gwinnett Chrysler recently with the intent of looking for a new car to purchase in the next couple years. I was assisted by Lamoris who was very knowledgeable and helpful in helping me to identify the next car I would like to buy. Very pleased with his professionalism. Thank you!
What I really liked about Audi Gwinnett is the team dynamic. I was greeted right as I came in by a kind receptionist and then Slim helped me get started finding Shawn for my reservation and they were the ONLY dealership in my month of car shopping to offer to go on the test drive with me! I can tell you right now that if Shawn hadn't ridden along with me to answer all of my insane amount of questions I probably would have gone home to think it over and thrown it in the stack of other cars I test drove and couldn't make up my mind on. They had a great and affordable bumper to bumper extended coverage plan (which is really important to me with used cars). Tracey made the boring paperwork part fun. I knew I was going to get along with that guy the moment I layed eyes on his fake spilled coffee accident gag he had on his desk. I gladly give this team a five star review! Y'all rock!
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
I drove 700 miles and through 2 states during an ice storm to buy a great car from SMZ if that says anything...
I then drove the car I purchased from SMZ 700 miles back home with no problems. I am very pleased with condition of the car itself.
I am still waiting for the title and 2nd key fob to arrive (as promised by the owner) nearly 2 weeks later. If that happens, which I have no reason to expect it not to, then I will be very happy with the overall process and would openly recommend them to anyone looking for a good quality import car at very fair prices.
The staff were nice and I didn't feel rushed or pressured.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.