Met with Rich Thurston, whom made my buying experience a great one, I’ve had truck for week all I can say excellent condition very happy, you will never go wrong purchasing any vehicles from Thurston Auto Sale. Thank you for great price and buying experience.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I came to Audi South Orlando to do my 45K service. The customer service personal sign the car in very fast and they called me at the time I was promised the car would be done. The service was done perfect
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
After much research, we decided to replace our Lexus with a new Genesis and Holler Genesis had the best selection. Our salesman, Justin Shadron was just super to deal with. He was very knowledgeable, patient and professional in explaining the features of the 6 models we were initially considering. When we narrowed it down to 3 vehicles, Justin spent 4 hours with us over two days extensively test driving our candidates. He was thoroughly familiar with technical operating features of each vehicle which greatly facilitated making our final selection. We never felt pressured in the slightest and Justin actually made our two visits fun.
The actual purchase process was painless. Each vehicle was clearly marked with the discounted price which was better than we were expecting. Edmund calculated our trade-in value in less than 20 minutes and explained in detail how it was determined. We were pleasantly surprised with their offer. Patrick in the finance office was a pleasure to deal with. He quickly prepared all the paperwork and explained everything to our satisfaction. He came up with a financing package that delighted us. The whole process took about an hour and we walked out with a new G80 Sport.
In summary, it was the best car buying experience we ever had. The Holler staff was very personable and were wonderful to interface with. We highly recommend this dealership.
I had the pleasure of meeting one of the best car salesmen ever, at Holler Hyundai in Winter Park Fl.
On 10/26/17, went to this lot wanting to purchase a used Hyundai Elantra. As I walked the lot, a saleman by the name of Jose Ramirez approached me with the kindness greeting. I immediately felt he had my interest at heart. He searched the lot with me until I found the vehicle that I liked. He answered all questions and concerns that I had. I had never purchased a Hyundai before. Mr. Ramirez made me feel secure with my purchase. He demonstrates professionalism, patience, and understanding. This is what makes him a five star saleman!
I love my Hyundai Elantra!
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
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