2016 Hyundai Genesis for Sale in Cincinnati, OH

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Currently in stock: New CPO Used
See all 24 photos
Used
$23,730 28,271 mi.

2016 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: RWD
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  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(513) 245-4467
5 (2 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Dodge Durango
by Tee from OH
December 3, 2018
5 5 5 5 5 5 (2 reviews)
Although I didn’t purchase a car because I purchased local it was a good experience they responded to my emails promptly I had a trade in so I didn’t pursue
Drive it, then try to turn up your nose.
by Genny4life from Nashville
April 19, 2019
5
I traded in a 2010 Genesis 3.8 premium for a 2016 3.8 AWD with the signature package. I was a bit of a brand snob and before buying my previous Genesis I shuddered at the proposition of owning a Hyundai. I liked the Genesis from day one.....but it's a Hyundai!? My 2010 Genesis was literally the best car I've owned. I've had a couple Lexus's, Cadillac, was raised in a BMW family, this Genesis beats them all. My 2016 is only a week old to me and it has surpassed all my expectations. Adequate power, great interior and ergonomics, bank vault quiet and solid. I drove a Mercedes CLS with AWD at the dealership I purchased from and the Genesis felt like the better car. You have to drive one. If you do, and your honest with yourself, you'll find those Hyundai preconceptions leave you in a hurry!
See all 32 photos
Used
$23,360 38,980 mi.

2016 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(513) 245-4467
5 (2 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

A Good looking automobile!
by Alfred from Baton Rouge, Louisiana
March 11, 2019
4
This car has comfort , style, elegance at an affordable price. I love the road handling and it’s quiteness. All of my friends and coworkers admired its looks.
See all 25 photos
Used
$25,650 25,655 mi.

2016 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(513) 245-4467
5 (2 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

The Second Most Reliable Car I Have Ever Owned.
by MrGadget from West Des Moines, IA
February 19, 2019
5
I traded this car in for a 2018 MB E400 coupe. HOWEVER this car was well worth the money! It rides like a S550 There is no hesitation in performance. It is not a sports car it’s a cruiser and it does it well! 4,8 even 12 hour drives you will always enjoy being in it and driving it. The passenger(s) all love the ride and comfort. The ONLY negative thing is RESELL! OMG you will loose your lunch. I bought new and would have like to die on the numbers. So if you buy ANY Hyundai product NEW keep it until it is paid off!
See all 32 photos
Used
$23,470 36,426 mi.

2016 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
Save
  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(513) 245-4467
5 (2 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Best car I have ever purchased.
by siuta5 from bloomingdale, IL
January 27, 2019
5
This is the second Genesis I have purchased and I love the power and comfort and accessible of all items on dashboard. Will always purchase this make and model.
See all 32 photos
Used
$23,720 35,539 mi.

2016 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(513) 245-4467
5 (2 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Best car I ever had
by JhnHReedy from Villa Park, IL
January 9, 2019
5
Genesis is such a head turner, and it drives so smooth and powerful, very satisfied , won’t go back to caddy. Genesis is just better quality.
See all 24 photos
Used
$25,420 26,187 mi.

2016 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(513) 245-4467
5 (2 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Best handling car I have ever owned
by JohnnyD from Meqoun Wisconsin
December 31, 2018
5
I tested many luxury cars before settling on Genesis. The ride,comfort,leg room and amenities is better than cars costing much more. Handling of the Genesis is excellent , lots of power.
See all 14 photos
Used
$24,826 39,094 mi.

2016 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Performance Honda
() -
(877) 698-2580
4.6 (857 reviews)
7 mi. from 45215
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Dealer Review
Great buying experience
by Glenna from Dillsboro, Indiana
November 6, 2018
5 5 5 5 5 4.6 (857 reviews)
Just bought my first Honda. The buying experience exceeded our expectations! Brett was very professional and helpful. His customer service skills made other dealerships pale by comparison.
The Best Car Owned
by Carfan from Minneapolis, MN
December 31, 2018
5
Of the 17 cars I have owned in my life, this is, hands down, the BEST car I have ever driven or owned - it is luxury from inside and out with reliability that will keep me coming back!
See all 27 photos
Used
$29,577 32,236 mi.

2016 Hyundai Genesis 3.8

Fair Price
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Columbia Acura/Hyundai
() -
(513) 904-4524
2.8 (26 reviews)
7 mi. from 45215
Authorized Hyundai Dealer
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Dealer Review
Sales
by Doug from Springboro, OH
November 6, 2018
5 5 5 5 5 2.8 (26 reviews)
Tony Gates was good to work with. But the sales Manager of dealership was arrogant. We purchased a new car and Tony had all the paper work ready as well as the car. Pick up was easy. He also followed up with all of our questions if he did not have the answer. We did everything by phone and or email and went in to the dealer to just pick up the car. We had been to various dealers to select the car we wanted before doing emails. Good experience with Tony. He also gave us a great deal.
Simply elegant
by SNB from Toledo, OH
December 1, 2018
5
This is a beauty to purchase. Quiet, serene and powerful when you floor it. This is a large sedan, larger than midsize sedans. Has high advance tech present with excellent 5yr/60k warranty on tech. You will love it with your first test drive. If you are in a market looking for luxury, I bet you will stop on Genesis. Do not go wrong with brand name just drive it and find it out yourself and I am sure you are going to change your mind.
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Used
$20,700 43,652 mi.

2016 Hyundai Genesis 3.8

Great Deal
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
Save
  • Free CARFAX 1-Owner Report
Carvana
() -
(888) 464-4238
4.3 (381 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (381 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
Upgrade from my Lexus GS350
by Herplaw from Bird Island, MN
November 19, 2018
5
Have only owned this car for a week, but so far am very pleased with it. I switched from a Lexus GS 350 and so far consider it an upgrade. It is a bit larger, with more headroom, legroom and general space to sit and move. I was afraid that my fuel economy would go down, but so far it is very comparable, and on regular gas instead of premium. Lots of tech that take some reading and getting used to, but the driving experience is very good overall, and a lot more car for the money, as the same year Lexus I was looking at was close to $15,000 more.
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Used
$24,950 25,672 mi.

2016 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Red
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: RWD
Save
  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(513) 245-4467
5 (2 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Great value or looks, economy and dependability
by Col. Klink from Reno, NV
July 28, 2018
4
I have owned BMWs, Audis and this is by far a better overall value and low cost maintenance car ever. I just purchase my second Genisis
See all 27 photos
Used
$25,977 42,803 mi.

2016 Hyundai Genesis 3.8

Fair Price
  • Ext. Color: Brown
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free AutoCheck Report
Columbia Acura/Hyundai
() -
(513) 904-4524
2.8 (26 reviews)
7 mi. from 45215
Authorized Hyundai Dealer
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Dealer Review
purchased 2017 Acura TLX
by John Hsu from Cincinnati, Ohio
November 6, 2018
5 5 5 5 5 2.8 (26 reviews)
I had a very pleasant buying experience for my first Acura TLX at this Columbia Acura dealership. Although my son-in-law Jeff helped me did the initial search for a new car and pricing, he had high recommendations for both the 2017 Acura TLX and Sales consultant Mr. Gary Berner. It proved he is right. Gary's professionalism and follow-up on all details impress me a great deal, gave me an excellent impression on Acura and the Columbia dealership.
Loved it
by Michelleb from Miam,FL
July 15, 2018
5
This car is amazing. Very comfortable and very family friendly car. Great seats and some awesome features. Great size car and it looks great on the outside
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Used
$25,977 44,541 mi.

2016 Hyundai Genesis 3.8

Fair Price
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Columbia Acura/Hyundai
() -
(513) 904-4524
2.8 (26 reviews)
7 mi. from 45215
Authorized Hyundai Dealer
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Dealer Review
Hyundai
by Nelson from Cincinnati Ohio
November 6, 2018
5 5 5 5 5 2.8 (26 reviews)
Excellent overall , bought my Hyundai Ioniq and they have great cars , also they work with you and you’re preferences
Great Value!
by mhdurden from Cumming, GA
February 1, 2018
5
I owned a 2011 Genesis and loved it so when it came time to replace it I chose the 2016 Ultimate model. The 2011 was good but the 2016 is light years ahead. You cannot find a better car this size for the money! The 2016 is the same as the 2017 and 2018 Genesis brand.
JUST ADDED
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Used
$22,200 37,599 mi.

2016 Hyundai Genesis 3.8

  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
Save
  • CARFAX Report
Carvana
() -
(888) 464-4238
4.3 (381 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Dealer Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (381 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
great value when bought used
by PGA1AB from Springboro Ohio
January 17, 2018
5
Just bought a 15 month old 2016 CPO (off lease, 1 owner per Carfax) with 25K miles on it. AWD, signature and tech package. Got it for $20K under MSRP. 45 months and 35K of new car warranty remaining plus power train warranty to 10 yr/100K miles. I have only had it a month now but no issues to report. I love the car's AWD and safety features. I traded in a 2013 3.8 (bought as a 15 month old CPO). Previous Genesis did not like Ohio winters so much. In three years that I owned it, the only maintenance required was oil changes and a 60K checkup. It was a great car! Hope this turns out to be the same. Choose harder to find 2016 CPO model over more plentiful 2015s coming off lease because of the change in bumper to bumper warranty. Prior to 2016, Hyundai's new car electronics warranty period is 3 yr/36K miles, 2016 version and newer is 5yr/60K miles. This car has a ton of high end electronic safety features so it was a significant decision factor. Plus 2016 Genesis model is identical to the 2017 G80 so it still looks fresh. Hope this helps you in your auto purchase.
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Used
$27,995 13,052 mi.

2016 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Mid-Towne Auto Center
() -
(513) 392-0461
4.9 (149 reviews)
19 mi. from 45215
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Dealer Review
Used Car Sale- 9/28/18
by First Time Buyer from Dayton, OH
December 3, 2018
5 5 5 5 5 4.9 (149 reviews)
I just graduated college, and this was the first car I ever bought. I spent about 2 weeks researching cars and this dealership is amazing. First off, a lot of their prices are non negotiable because they price all vehicles to be the lowest in a 200-mike radius. It’s really true because I checked and could never find a lower price for the matching vehicles. They go above and beyond to help make the transaction smooth. Another cool this is these salesmen aren’t paid commission. Therefore, they have no incentive to rip you off! I got a 2013 Jetta with only $35k miles on it for close to $3.5k under market value!!! This dealership is easily the most consumer friendly in the business. I will be buying all future cars through them because the combination of customer service coupled with low price AND high quality vehicles makes it a no brained. Not to mention they have very competitive financing rates. As a recent graduate with little credit proof, I got an amazing rate of under 5% which is respectable considering my leverage at this point in my life. Shop here because you won’t regret it! -Sincerely, A recent finance graduate who does his homework and only makes the most educated investment decisions possible. Peace and love!
It is the best car for the money I have owned
December 11, 2017
5
It is our 3rd Genesis, we enjoyed all of them. The only reason for selling is we need the space in or garage for the new Motor Coach. If someone is looking for a new Quality luxury car, you need to take a look at this one.
We found additional vehicles that are close to your year range.
See all 25 photos
Used
$21,886 43,960 mi.

2015 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX Report
Lincoln of Cincinnati
() -
(513) 716-1348
4.7 (48 reviews)
5 mi. from 45215
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Dealer Review
mjorgensen@grncincinnati.com
by Mark Jorgensen from Cleves, OH
December 3, 2018
5 5 5 5 5 4.7 (48 reviews)
Once again, the folks at Montgomery Lincoln were our heroes. They connected us with Lincoln Roadside Assistance who got our vehicle to the service department within two hours for an emergency repair and completed all this, under warranty, before we returned after work that day. Our overall service experience there has simply been the best and we've owned many brands through the years, foreign and domestic. Lincoln is truly earning its stripes as a modern luxury brand by going the extra mile.
Outstanding car, incredible value and reliability
by Christian from Mesa, AZ
April 18, 2019
5
Solid solid vehicle. It is well designed, incredibly comfortable and will most definitely age well. I'm so proud to own this Genesis. It has every bell and whistle that I once thought I could never afford, but this car was such a bargain, I'm still stoked that I was able to afford and own it. I don't know what else is there to say other than it is the best vehicle I've ever owned and I've owned quite a few (15 cars in 18 years). Buy this car, you will not regret it.
See all 32 photos
Used
$24,130 35,232 mi.

2015 Hyundai Genesis 3.8

Good Deal
HOT CAR
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: RWD
Save
  • Free CARFAX 1-Owner Report
Vroom (Online Dealer)
() -
(513) 245-4467
5 (2 reviews)
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Looked at Benz, Audi, and BMW.
by bdrinkwine from Tampa, Florida
April 15, 2019
5
Went with Genesis because of the price and what you get with the car standard is what you’re going to pay another 10k at least to get on any of the other big name lux brands.
See all 25 photos
Used
$20,975 68,591 mi.

2015 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Black
  • Int. Color: White
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Jeff Wyler Eastgate Auto Mall
() -
(513) 770-1568
3.6 (525 reviews)
14 mi. from 45215
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Dealer Review
Happy Valentines to me!
by Singlelady from Indpls IN
December 3, 2018
5 5 5 5 5 3.6 (525 reviews)
First rate dealership. Gave me exactly what I asked for without any pressure. The KIA Sportage I bought drives like a dream with LOTS of power. M
Great Value for the Money
by Michael G. from Carver Ma.
April 3, 2019
4
Vehicle handles great. the 900 watt Lexicon Stereo in the Ultimate could use some improvement. it lacks certain bass frequencies. max volume on the usb is very low. i had to use a free software called mp3volumer to raise the sound level. boy did the stereo wake up. goes loud enough to hurt your ears. lacks carplay on the ultimate model. lots of vibration on the highway i assume tires and or rims are the cause. other than that it's a great car
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Used
$13,550 78,198 mi.

2014 Hyundai Genesis 3.8

Fair Price
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: RWD
Save
  • Free CARFAX Report
Performance Kings Honda
() -
(888) 330-7916
3.8 (955 reviews)
9 mi. from 45215
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Dealer Review
Unexpected need of a new car
by mariaelaina from DealerRater.com
November 6, 2018
5 5 5 5 5 3.8 (955 reviews)
So I have purchased a couple of cars from George Tierney, but my latest purchase, he was a true rockstar. I messaged him telling him that I am currently expecting, (I'm also a nanny to three children), and that I would need to upgrade my car. I was currently driving a 2015 Honda Accord Sport (which I loved). I told him I was open to a used vehicle, but third row seating was key for all the children. Not even 2 hours later, George messages me saying that someone just traded in their 2011 Honda Pilot, under 100k miles, and only one owner. I went up that night after work to check it out, and it was perfect!!! Of course I was worried about what my payments would be going from a sedan to a big SUV. Well, worry no more with George... He took care of everything and got our payments to be only $36 more a month than the Accord, including GAP insurance. The night we checked out the vehicle, it was raining. The next day it snowed... The day after that, I realized a small crack in the windshield on the passenger side. Of course as everyone knows, when you drive it off the lot it is on you. With our unconventional sale, and history of buying cars from them, George told us to hang tight and see what he could do. We found out the crack couldn't be fixed because it had previously been fixed, so a new windshield was in order. Well, nobody wants to pick up that tab. George Tierney literally jumped through hoops, corporate hoops, for us. Explaining our situation, and our history of sales with them. Wouldn't you know, George was able to get us our new windshield. Not only that, but they came to my home and replaced it, for free, right in my driveway. I've stayed loyal to George because of our history of buying cars from him, but it's more than that. He really does go above and beyond for his customers. It's so nice to know that there are salesmen out there not trying to take advantage of their customers. He is the ONLY person I would ever buy a car from.
I Love this car finally got one
by Righteous7 from Greenville, NC
March 16, 2019
5
I Love my car I even named it snow white cause of the color, the only issue I have is gas mileage 18 city/24 highway, it turns heads and I have the genesis logo everywhere on the car people think it's a Bentley and it's my Bentley at a lower price and I Love the technology package with luxury features.
See all 27 photos
Used
$25,977 23,677 mi.

2015 Hyundai Genesis 3.8

Good Deal
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Columbia Acura/Hyundai
() -
(513) 904-4524
2.8 (26 reviews)
7 mi. from 45215
Authorized Hyundai Dealer
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Dealer Review
purchased 2017 Acura TLX
by John Hsu from Cincinnati, Ohio
November 6, 2018
5 5 5 5 5 2.8 (26 reviews)
I had a very pleasant buying experience for my first Acura TLX at this Columbia Acura dealership. Although my son-in-law Jeff helped me did the initial search for a new car and pricing, he had high recommendations for both the 2017 Acura TLX and Sales consultant Mr. Gary Berner. It proved he is right. Gary's professionalism and follow-up on all details impress me a great deal, gave me an excellent impression on Acura and the Columbia dealership.
No maintenance cost so far(5th year after purchase
by Johnlee43 from Montrose, CA
February 25, 2019
5
Best power for 6 cylinder sedan. Long extended warranty for power line. High quality music system. Perfect weather control system. No small problems for maintenance.
See all 25 photos
Used
$23,000 39,791 mi.

2015 Hyundai Genesis 5.0

Good Deal
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
Save
  • Free CARFAX 1-Owner Report
Performance Lexus
() -
(888) 244-0571
4.9 (727 reviews)
9 mi. from 45215
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Dealer Review
Outstanding Sales Team! (Thank you, Jeff Kaplan!)
by Brian from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (727 reviews)
The team at Performance Lexus was simply outstanding! We worked closely with Jeff Kaplan in Sales and also with Rich Cook, the Sales Manager. We had never met either of them before this. We were interested in a Toyota Rav4 we saw among their pre-owned inventory online as our daughter has unique medical needs making it difficult/painful for her to walk, let alone get in and out of sedans. We were upfront with our financial limitations (this was not a planned purchase), and Jeff and Rich were equally honest about what they could and couldn't do. We didn't want to "play games," and they made the negotiation painless. We worked out the details most closely with Jeff, and he is the best car salesperson we have ever met ... and just a great person. Not only was he honest and straightforward, but he was empathetic to our situation, didn't put us through any "wait here while I talk with my manager" nonsense, and went WAY beyond our expectations! He offered to have the car "presented" for our daughter with a bow and personalized-sign with her name on it when we returned to pick it up as a surprise for her. When we did return, the car was re-detailed, sported a huge red bow, and a sign that was hand-decorated just for our daughter. As parents who have seen her go through more than her share of challenges, this was an incredible blessing ... she was speechless and overwhelmed. Even after that, Jeff spent another 45 minutes or so walking her through the process of connecting her smartphone via Bluetooth, setting up radio stations and navigation, etc. We had a bit more paperwork to fill out in another area of the facility so Jeff even pulled the car right around to where we were so my daughter wouldn't have to walk all the way back. By the time we were finished, Jeff Kaplan was our hero. He made our purchase experience incredibly positive. He respected our situation and our daughter. He more than delivered on his promises. Without question, we will seek him out for our next car purchase and will recommend him without hesitation to others who may be looking for a new or used car. One last thing I never realized ... even when you buy a pre-owned non-Lexus from Performance Lexus, you get many of the perks that new car buyers receive there - free car washes, a fantastic reception/waiting area, etc. Thank you, Performance Lexus ... be sure to keep Jeff Kaplan on staff! :)
Very luxurious sedan and very economical !
by Loree G from Mobile, AL
February 19, 2019
5
I love how the lights turn in when you lock up the vehicle plus the mirrors swing out and reflect the emblem on the ground with a light at night. This car is very roomy inside and rides like a dream. Very happy with my Genesis.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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