Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
great value when bought used
by PGA1AB from Springboro Ohio
January 17, 2018
Just bought a 15 month old 2016 CPO (off lease, 1 owner per Carfax) with 25K miles on it. AWD, signature and tech package. Got it for $20K under MSRP. 45 months and 35K of new car warranty remaining plus power train warranty to 10 yr/100K miles. I have only had it a month now but no issues to report. I love the car's AWD and safety features. I traded in a 2013 3.8 (bought as a 15 month old CPO). Previous Genesis did not like Ohio winters so much. In three years that I owned it, the only maintenance required was oil changes and a 60K checkup. It was a great car! Hope this turns out to be the same. Choose harder to find 2016 CPO model over more plentiful 2015s coming off lease because of the change in bumper to bumper warranty. Prior to 2016, Hyundai's new car electronics warranty period is 3 yr/36K miles, 2016 version and newer is 5yr/60K miles. This car has a ton of high end electronic safety features so it was a significant decision factor. Plus 2016 Genesis model is identical to the 2017 G80 so it still looks fresh. Hope this helps you in your auto purchase.
Mike went above and beyond to give me a great price for my car to match my budget. Hands down one of the nicest and most professional car salesman I???ve talked to. He made the car buying process smooth and easy. i would definitely recommend him.
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
Best car I have ever purchased.
by siuta5 from bloomingdale, IL
January 27, 2019
This is the second Genesis I have purchased and I love the power and
comfort and accessible of all items on dashboard. Will always purchase
this make and model.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
I was looking for a car and I met him. He was too kind for me and explained about cars very nicely. I don't know about cars stuff but he recommend me a nice car that is very comfortable and safety. I really like his good attitude and his zeal. He is the best dealer I've ever met. No regret and I'm really thankful to him.
Best handling car I have ever owned
by JohnnyD from Meqoun Wisconsin
December 31, 2018
I tested many luxury cars before settling on Genesis. The ride,comfort,leg room and amenities is better than cars costing much more. Handling of the Genesis is excellent , lots of power.
One of the best experiences I have had buying a car. Nate Williams gave excellent customer service and made sure I had everything that I wanted. Mark also help alot. Because of the great service from these two, I will be a Hyundai customer for life!
The Best Car Owned
by Carfan from Minneapolis, MN
December 31, 2018
Of the 17 cars I have owned in my life, this is, hands down, the BEST car I have ever driven or owned - it is luxury from inside and out with reliability that will keep me coming back!
Mr Nathaniel Williams and the crew really was helpful in being straight forward with tge pricing, overview of the vehicle and the extra perks that comes with buying from their dealership every question was answered clearly. I appreciate and enjoyed the process
by SNB from Toledo, OH
December 1, 2018
This is a beauty to purchase. Quiet, serene and powerful when you floor it. This is a large sedan, larger than midsize sedans. Has high advance tech present with excellent 5yr/60k warranty on tech. You will love it with your first test drive. If you are in a market looking for luxury, I bet you will stop on Genesis. Do not go wrong with brand name just drive it and find it out yourself and I am sure you are going to change your mind.
Having done my homework via Genesisowners.com for potential problems on the 2015 Hyundai Genesis (I am obsessive with my cars), I realized that my recently purchased 3.8 model was having some fluttering issues at 25-27mph. It was very hard to diagnose as the car is extremely well insulated and the fluttering only occurs in cold startups (rare in Atlanta) and under light accel/deceleration. I came to the conclusion that the driveshaft was imbalanced and/or wearing abnormally fast. I saved a few service transcripts from other owners via forums, recorded a short video, and sent it over to Billy Jung (my salesman) as well as the service department. Billy apologized profusely for selling me a "dud." Not the case (I love this car)! The car is immaculate (it was a CPO model). What kind of salesman apologizes for selling a car?! One with integrity that is for xxxx sure. Let's just say the whole thing was diagnosed, approved, replaced, in about 2-3 days. It was done so quick I couldn't believe I was visiting a Hyundai dealership... they are the best, bar none. Who needs Lexus when you have people like Billy/Bruce treating you the way they do? Billy went so far as to walk me out to the loaner car (while clearly busy). They do things right. If only other Hyundai dealerships learned from them the stigma of "Hyundai service is garbage" wouldn't be a thing in 2018. I don't really leave many reviews (I signed up just to leave a positive review post-purchase) and I'm here again leaving my service review. To potential buyers, Jim Ellis is the only way to go as far as I'm concerned in the Atlanta area. Makes me want to buy another Hyundai from them... but we already have enough cars! I guess I need to work harder... :D The company I work for recently purchased multiple Toyota Corollas as work vehicles for managers. Unfortunate as we could have taken our business to Jim Ellis... but this was before I experienced what I did while buying the Genesis. Next time... Jim Ellis all the way. Thank you everyone as always!
Upgrade from my Lexus GS350
by Herplaw from Bird Island, MN
November 19, 2018
Have only owned this car for a week, but so far am very pleased with it. I switched from a Lexus GS 350 and so far consider it an upgrade. It is a bit larger, with more headroom, legroom and general space to sit and move. I was afraid that my fuel economy would go down, but so far it is very comparable, and on regular gas instead of premium. Lots of tech that take some reading and getting used to, but the driving experience is very good overall, and a lot more car for the money, as the same year Lexus I was looking at was close to $15,000 more.
Shannon Smith was absolutely amazing ! In at 10, out with a brand new fully loaded car by 1. Quickest process I???ve ever seen. The finance manager hau B was also super fast and amazing. Great personalities in the Atlanta, GA location. The employees here are actually genuine, and that???s hard to find at a car dealership.. Will be recommending to friends and family!
Great value or looks, economy and dependability
by Col. Klink from Reno, NV
July 28, 2018
I have owned BMWs, Audis and this is by far a better overall value and low cost maintenance car ever. I just purchase my second Genisis
We just bought our second Hyundai from Jim Ellis. The experience could not have been better. We worked mostly with Lucian, Shannon, and Mark, but everyone we interacted with in sales is friendly, knowledgeable, honest, and helpful. This is equally true in of everyone we have worked with in their service department. We look forward to enjoying our new 2018 Santa Fe Sport and will bring it to Jim Ellis for service because they have been servicing our 2007 Santa Fe for eleven years, and it is still running strong.
by Michelleb from Miam,FL
July 15, 2018
This car is amazing. Very comfortable and very family friendly car. Great seats and some awesome features. Great size car and it looks great on the outside
Great dealer. I’d buy again from them. Ask for Karen! She makes the process no pressure.
by mhdurden from Cumming, GA
February 1, 2018
I owned a 2011 Genesis and loved it so when it came time to replace it I chose the 2016 Ultimate model. The 2011 was good but the 2016 is light years ahead. You cannot find a better car this size for the money! The 2016 is the same as the 2017 and 2018 Genesis brand.
I had an awesome experience with Amazing Luxury Cars in Marietta, GA. My sales person Rob Cousin was awesome at the knowledge of knowing exactly what I was looking for and presented me with the best quality of service and vehicle. I also love the finance manager George he makes sure that he gets the deal done and that you are extremely comfortable with your first time experience. Thanks Rob Cousin and George
The people who work ALC.inc are as good as they come. Very professional. Helpful and caring. The best time buying a car, I ever had. Salesman Mike and Kathryn in finance were the people who helped me. They did a great job.
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