Everbody at Import Auto World in Hayward was great to deal with. I felt that I was treated fairly and honestly. Special thanks to Rick for spending so much time with me. He was especially kind to my wife and daughter. When I am in the market for another car, I will definitely look them up.
Trouble with remote start. Bluelink not worth it
by Rjvffv from Colorado
October 4, 2018
Bought the car used with 50k on it. Still in very good shape. A lot of added options. Most frustrating aspect of the car is homelink and blue link. Can’t not get car to sync with garage door. And can’t start the car from bluelink app
The 5.0 R Spec is a fast and Race handling.
Once I see what the problems are. Should be worth the 17k I paid for it.
This dealership is for the serious car buyer. It's tucked away in a light industrial area of Pleasanton. You get the impression the owners are serious car buyers/sellers. I found a replacement car for one that was totaled in an accident 6 weeks earlier. Rob bought the car from auction because he saw the value the car offered and knew the right purchaser would come along. He was right about the color of the car - Montego Blue Metallic - you either love it or hate it. I love it. The car had all the options I was looking for. I felt respected and taken care of throughout the purchasing process. I highly recommend and would definitely buy from him again in the future!
Best Place to get a Car From!!
by sunnye oswalt from Overland Park
December 28, 2018
The staff is very helpful and friendly. There is a nice variety of cars to choose from, all of very nice quality! I got my car from here and a loving it.
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Best car I ever had
by JhnHReedy from Villa Park, IL
January 9, 2019
Genesis is such a head turner, and it drives so smooth and powerful, very satisfied , won’t go back to caddy. Genesis is just better quality.
Carmax was very professional and great at helping me out with the car buying process.It was my first time getting a new car so they were a great help .They had me in and out with a car in no time .
Love it so far
by ericynot from Dallas, TX
January 9, 2019
I bought a 2015 black 3.8 Genesis with all available options packages less than a week ago. So far it's great. I do wish the rear seats could be folded down, but the biggest complaint I have is that there's no way to install a cargo net in the trunk that will corral bags of groceries, so I'm now having to transport groceries on the back seat floor to keep them from falling over. That complaint aside, I like its acceleration, stability, comfort, features (maybe someday I'll get them all figured out -- there are many), sound system (17 speaker Lexicon), and pretty much everything else about it. And for the money I paid, I don't think I could have gotten a better deal on any other car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Big Daddy J from va beach
December 5, 2018
had E350 Mercedes 4trac for 5 years this is by far better value in my opinion more buzzers whistles comparable in all aspects better warranty and less money 3.8 all wheel drive 8 speed
Love the classy styling of luxury with the get up and go power of all the muscle power of the 4.6 liter engine. Smooth ride with excellent handling a pure joy to drive especially on the highway ?
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