Worked with Michael Graham of which he had to jump through a lot of hoops to make my purchase work! He did an outstanding job! 5 Stars
Also let me say the finance manager literally went above and beyond pushing me through a better bank which lowered my interest and saved me 32k over the life of the loan!
Great caring dealership!
I have purchased 3 vehicle from Hyundai, They staff are great and friendly, They make you feel like family.. My salesman Mr. Harold is the BEST!! I will recommend everyone I know to your establishment to see Mr. Harold.
I had a basic service for my vehicle (and have many times). The service was done and everything was very professional. The facility had a utility issue that particular day due to servicing some local lines but they STILL came thru and made sure everything was done. Great job. Thank you.
I was able to negotiate and come to an agreed price on the car I was searching for over the phone. I showed up and test drove the vehicle and talked about my trade. I was happy with the trade in value and made the deal. I was in and out of the dealership in about 2-2.5 hours. I was not expecting that at all. Thank you.
I have bought new cars at Southtowne Hyundai previously and have never been disappointed. Service and quality of cars have never disappointed us. I would definitely recommend Southtowne to a friend or relative, and I have.
I woke one morning and both of my headlights were out. I was able to turn on the fog lights and make it to work at 6am. When I arrived at the dealership, Brian was very attentive and rushed my car to the technician. When he returned, he told me that my bulbs had blown out. I found it a bit odd that both bulbs would go at the same time, but I wanted to resolve the problem. A short time later, Brian told me that it was a wiring problem and he was concerned for my safety. He wouldn't let me drive my car home. A short time later, I was in a loaner car. It ended up being a short in the junction box and it was covered under the warranty!! Need less to say, I was happy to have my car back in great running condition and it didn't cost me a dime!! I love my dealership!!
they honored a coupon that was supposedly was no longer good ( even tho the coupon said good until 12/31/18. which was nice. got everything taken care of and was done quicker than I anticiapted.
good job to everyone !
All I can say is they are the best car dealership!!! They are very helpful and understanding. I will tell all my friends and family to shop and get there car service by Hyundai!! I am pleased and I have nothing negative to say about them. Keep up the good work!!
Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
I loved the interactions with the team at Nalley, they were responsive and they were quick to provide us with the quotes we asked for and provide answers as well. Although I decided to buy elsewhere, I wanted to say how great and responsive they were to me in my buying process.
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
by Todd S from Lake Martin from Alexander City, AL
March 27, 2018
We dealt with Austin in our experience with Don Jackson. He was a pleasure to work with. Austin took great care of us!! The dealership was very busy but ran smoothly. I will definitely look here first on our next purchase. The only negative was hearing somebody yell out Roll Tide, but I can overlook that. Lol
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