I didn't buy from this dealership (it is over 300 miles away from home) but my interactions were very friendly, without pressure and very professional. They also sell Hyundai cars that are hard to find without a markup unlike nearly all Hyundai dealers I found. If you are in SoCal and looking for a Hyundai I would start here.
After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
Our Odyssey broke down while on vacation in Nashville and Kris Halmstead was amazing to work with. He and the mechanic worked with our mechanic back home in Milwaukee to rectify the situation. They were extremely methodical, thoughtful and devoted to solving our problem. Again working with Kris was a wonderful experience.
Would highly recommend Crest Honda.
I decided I wanted to lease a 2017 Mazda CX-5 Grand Touring, fully loaded. Not only did Northtown give me the best deal price-wise among all the local Mazda dealerships; they also treated me the best from my first step inside the door. Polite, professional, helpful, and no wasted time. I do have to emphasize that my pleasant experience was largely due to the salesman, Michael "Mick" Bellus. So, be sure to request him or call and make an appointment with him. Why? He genuinely listens and will secure you the best deal. I am a senior citizen and appreciated this young man; a true scholar and gentleman! Best part, Mick has been there for me anytime I've stopped in subsequent to the purchase, to give this techical immigrant some review lessons on how to maximize all the technology in the car! Mick is just as present and friendly after buying the car as he was before the purchase. That speaks volumes. I love the car and all the technology and just can't rave about Mick enough...Mick may not have made the CX-5 but he surely made my experience extremely fair and pleasant!
I???m on my 3rd Hyundai from Jenkins and I???ve never ever had a bad experience. I come here for my tune ups, my oil changes, everything. I???ve never left disappointed, unsure or feeling like I was pressured into anything. If anything is ever going on with my vehicle and it needs to be serviced, they???ve always assured my children and I are safe to leave, either in my vehicle or in a loaner until my car is ready. I love my Hyundai???s, but Jenkins Hyundai and their amazing, knowledgeable, caring staff is why I always come back.
I had sent them a message asking about a car on Sunday evening. On Monday, the salesman -- I wish I had kept his email so I could name him specifically -- called my husband and followed up with an email to me apologizing that the car had been sold Saturday. To me, that is truly customer service. Even though I'm in Michigan, if I see another car from here, I would still consider the drive to get it.
Initially it took a little longer than I feel it should have to be acknowledged. However, once someone greeted us and we explained why we were there the remainder of our time spent was smooth. Unfortunately, we decided not to purchase the vehicle. But if something else were to pop up in their inventory we would revisit.
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