Beyond the call of duty, customer service.
September 20, 2017
I am 67 and have never bought a car from a dealer. I only had $4,000 to spend. I saw the Hyundai Elantra I wanted on car gurus, just listed at Hyundai of Louisville. When I spoke to the salesman, Jerry Sheets, I asked could he sell it for $4,000 to drive it off the lot. This meant dropping the price by several hundred to cover, tax, license etc. He did that and after he inspected the car in the detail shop, he said a couple of tires are a little worn around the edges, so we're throwing in a new set of tires. I was in shock at my good fortune. Thank you again, Jerry.