Updated: Bill Lohmeyer...Patience of a Saint & Team
December 3, 2018
After stopping in to see Bill Lohmeyer twice in two weeks to consider buying the new Mazda CX-5, I finally made a purchase decision on Friday and will be bidding a fond farewell to my 16-year-old Protege. Breaking up is hard to do, as that little car fit me like a glove, and moved me between Arizona and Colorado more than once. So, it???s with mixed emotions that I step into something bigger. I had considered a Honda CR-V and Subaru, but the Mazda interior, ride and quiet cabin really stood out. Plus, I was partial to how my old Mazda handled going up and down curvy canyons. Bill was genuinely patient, kind and considerate with me as a lead, since I initially reached out back in March and then had to postpone the shopping experience. I appreciated his approach after being inundated with calls, emails and texts from a few other local dealers while trying to research cars online. I was an indecisive shopper, as the combination of trim, color and drive (AWD vs FWD) that I wanted was no longer available. Bill and Paul Dodge came up with alternate recommendations, made some concessions on upgrades/add-ons I had not wanted, and I FINALLY made a decision. They were both straight-forward, very knowledgeable and pleasant to deal with. I feel they genuinely care about their customers. Elizabeth Gutierrez was a whiz at the paperwork and even the GM stopped by. He offered to have the car delivered???but since I was from Sedona (two-hours away), I ultimately passed. I appreciated the more laid-back and straight-forward approach at Chapman Mazda and would highly recommend this team!