We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
My newest favorite car
by JEspo124 from Denver, CO
December 31, 2018
As someone who runs a lot of miles in a year, this car's fuel efficiency is an absolute must. There is plenty of legroom for my passengers, both front and back set and I love the cargo space in the trunk. The styling is nice both inside and outside and I have fallen in love with the backup camera. My only complaint about the vehicle is the fuel economy only works on daily trips and in the warmer months as I lose about 10mpg when the winter fuel hits and I average about 40mpg when doing road trips (averaging about 75 mph).
We have been working with Justis Mullins as we purchase our new Hyundai. He has been a pleasure to work with, most professional, treating us with respect. We highly recommend Justis!
Terrific fuel economy and incredible technology
by Mr. Ed from Raleigh, NC
December 9, 2018
I drive over 60K miles a year and fuel economy is important.. I am getting 55 miles MPG with this 2018 Ioniq. I also need comfort and appreciate technology. The Ioniq has both. I purchased a Limited with Ultimate package and could not be more pleased.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
the car is very good.
by iouri from TEL AVIV. israel
January 11, 2019
self-driving for 15 seconds, gives a great future car.
There are some flaws like that, the driver's seat is not comfortable, electric seat adjustment does not have the ability to remember the driver's position! on the rear window there is no janitor, and he just needed to rain, and most importantly for the sake of what's cool, the car DOES NOT WORK it is fuel consumption. 6.5 liters per 100km. Where the promised 4l. 100 km?!
I have owned many vehicles in my life, this is the best. Roomy, fun to drive, all the bells and whistles, at a great price. Far better the the Prius, which I have owned. Unbelievable fuel mileage. Don't pass the Ioniq by. It's a a fabulous car..
I was looking for a car and I met him. He was too kind for me and explained about cars very nicely. I don't know about cars stuff but he recommend me a nice car that is very comfortable and safety. I really like his good attitude and his zeal. He is the best dealer I've ever met. No regret and I'm really thankful to him.
Truly happy with Comfort Styling and MPG
by Moranp55 from FOREST PARK, GA
November 29, 2018
Excited and saving money and making an impact too in reducing pollution to our atmosphere! It's a win win vehicle with one of the greatest warranties available! Free Battery Replacement for life is a savings worthy of mention! I have the Hatchback model and my only regret is it doesn't have a hatch release inside so when picking up customers with luggage I get my exercise (not a total loss. Lol)
I had a really great experience at Honda Carland. My Salesman Ryan Walcott was so professional as well as personable. I was conflicted between two models and he very patiently kept showing me and test driving the two until I decided. NOT ONCE did he show a tiny sign of frustration, he repeatedly said he just wanted to make sure that I got the right vehicle. Once I decided, the rest of the process was quite smooth and quick. Lauren (my Finance Manager) made that process clear and effortless. I was very pleased with the options that were presented (without any pressure) to protect my new Odyssey. I am very pleased with the entire outcome. I am so happy with my purchase and everyone at Honda Carland made the experience great!
Very happy after 5000 miles
by Car lover from Framingham
November 12, 2018
I got a great deal on my Ionic and have loved driving it every mile I have had it. I find it does everything well and gets great mileage. It is not a sports car - that is not why it was designed - but in sports mode has some nice pep. The car is comfortable for me, has plenty of room and smooth ride and gets great mileage.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Most fuel efficient car I have owned.
by 39jls69 from Richmond, VA
August 25, 2018
Good ride. Good styling. Computer gives higher mpg than actual. Good features: USB outlets, tire pressure for each tire. Good cargo capacity. Change from gas to EV not really noticeable.
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 26, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
Saved my life, and is amazing
by bigboy from Indianapolis, Indiana
November 25, 2018
My tire blew (not the car’s fault) while driving on the highway, the car spun and rolled and ended up on it’s side. Me’ I came out perfectly fine, nothing but a headache. This car will protect you. How it drives and everything else, is amazing. It also has lots of room in the back, I travel for music and it fits instruments + supplies!
One of the best experiences I have had buying a car. Nate Williams gave excellent customer service and made sure I had everything that I wanted. Mark also help alot. Because of the great service from these two, I will be a Hyundai customer for life!
Fun to drive car that sips fuel!
by HMullin from Dana Point, CA
December 14, 2018
I commute more than I enjoy in Southern California traffic. The interior cabin is noticeably quieter than comparably priced cars. A key for me as I listen to recordings and podcasts when ever I drive. The quality of the speaker/mike for hands free phone reception is also better than any I've experienced. Road handling is excellent with power available when needed to navigate lane changes.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
So far 5 stars
by sj leon from PORTLAND ct
July 31, 2018
Perfect although no spare tire is a downfall. Otherwise exactly what I wanted. Service and purchase were easy. Very happy so far. I highly recommend this dealer
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