Fernando was AMAZING, you can tell he truely loves his job and loves the customers. He took his TIME to help me choose a car I wanted and wasn’t too pushy. I drove over an hour to come here and would definitely come back!
I worked with John Kraniotis to purchase a car. He was very understanding of my needs and had great patience with me throughout the process. He showed me several different cars and worked to get me the best fit for my growing family. I appreciate all of his kindness and quick responses while working with him.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
From the moment I walked through the doorway, Wilkins was a dream come true. Ed Chwal got the pricing I wanted and the entire deal signed, sealed and delivered in a few short hours. Ed was nothing short of incredible. If I could give him alone five stars I would. He walked me through every step and made me feel extremely confident about my purchase. He not only showed me how to use each and every aspect of the interior, but also showed me how to maintain the exterior. Ed's knowledge of the vehicle and the process were astounding. I have never felt better about buying anything. He also went out of his way to secure an accessory that I really wanted. I was going to head to another dealership and go with another brand, but I chose Mazda because Ed showed me and convinced me that I was making the right decision with Mazda.
My cousin and I visited Hyundai on 11/28/18 to trade in her money pit Cadillac. Dee Zavala was so helpful that she talked me into trading my 2011 Sonata . I can't express how great she and the staff were, especially since we didn't have the best credit. They made it happen for my cousin and I. I walked out with a 2018 Hyundai Sonata SEL and my cousin a 2018 Elantra loaded. FYI this is my 3rd Sonata from Napleton.
Overall my experience at Pugi Hyundai was excellent. I will be returning to buy a car for my fiancé as well. Everyone was really nice. They made the buying process easy and quick. Also the Starbucks machine in the waiting area gave me the energy I needed for my evening purchase.
I can't say enough about the process at Pugi - From the very start my salesman Quinton made me feel like he was looking out for me. Compared to past car buying experiences I never felt like I was being over sold or just another customer. I legitimately felt like a friend from everyone I worked for. Kate was great as well and always broke things down in simple numbers to make sure I knew I what I was getting and for how much, no tricks or typical cheap sales tactics. Great job all around.
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