We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
by SantaFeFan from Olympia, WA
August 1, 2017
Bought a certified pre-owned 2017 Santa Fe and we're really happy with our purchase. Very smooth ride with nice appointments, plenty of cargo space and lots of power. We intend to buy a small travel trailer to tow.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dependable and Classy
by MommaLeisure from Maryland
August 9, 2018
A lot of perks for an affordable price. Lots of leg room and storage from front to back. GREAT warranty and a very classy looking vehicle. (Mine is white with black leather interior)
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Best car I own
by Caloncho from Palm Bay, florida
October 24, 2017
Best vehicle so far low in gas great design 3 road seats very comfortable. I love it. I know my family are going to love it.
Great experience. Quick and painless and car came quicker than expected. I’m very please with my experience and will use them again. Thank you Vroom
Not a bad SUV.
by Kaprikorny 79 from Tulsa, Ok
September 22, 2017
I test drove this vehicle while searching for a second car. I was hesitant but had nothing to lose by trying it out. I was pleasantly surprised by the number of bells and whistles in this car. Features like Eco drive, many controls easily accessible on the steering wheel, wood grain, cd changer just to name a few. Dislikes were the tan interior and cloth seating but that's a personal choice. This is a good car for anyone that likes lots of features for a price that won't break the bank!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Most recent purchase
by Rana from Chehalis, wa
July 30, 2017
I was specifically looking for a small suv with a3rd row. We only went to test drive the santa fe. I love how many ways the driver's seat can be adjusted to make it comfortable for anyone. My husband likes that the second row seat slides forward so the kids can climb to the 3rd row. I made a phone call with the car- that was fun!!!! The main thing I don't like is the 3rd row window size. the 3rd row sits low and the window is positioned high and small.
Awesome staff, awesome deals! Made my dream car extremely affordable and couldn’t be more pleased! Ask for salesman Will as well as his partner in finance. They completely blessed me. Couldn’t be more pleased!
Danny Hughett was our sales person for our new Kia Sorento. I navigated a very user friendly dealership website to find 2 cars that we were interested in. I called Danny, he answered many of my questions prior to our vistit and had both vehicles pulled and ready for us to look at when we arrived later in the day. Even though we had done our homework, Danny made the process even easier by his knowledge, his willingness to find answers and help us with no pressure at all. We walked out of Rick Case with a car we love and what we feel is a more than fair deal. After the sale, Danny has been also diligent in answering some questions that I have had. Danny is the best along with the whole Rick Case team, and I would recommend them again and again!
Got an appointment next day to see about a burning smell with my car. Turned out to be a plastic grocery bag on my exhaust. Received an emergency call about my son in law while there. They were very helpful in rushing my car, so I could get to hospital. Will do all future car service with Hyundai of Kennesaw. Very professional and efficient.
All over the road and no pick up.
by Andrew Goldstein from Davie, Florida
June 27, 2018
Acceleration was horrible when getting on the highway. Interior was too small. I felt like my head was touching the ceiling. I am 6 foot tall, and felt cramped in this vehicle, especially in the back seat.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Best SUV i owned
by Henry the car guy from Hoffman estates il.
May 2, 2018
Rides lke a new car 2 years old out performs gm , Toyota ford. 3.3 engine v6 seat heaters allwheel drive LOVEN IT the best vehicle
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
very reliable easy to drive
by Wayne from Bristol, Va
November 26, 2017
This car was easy to drive all the controls was at good locations it was good on gas I loved the back-up camera.
Our salesman Myron was extremely helpful and considerate of what my husband and I were asking for. The finance department explained all the numbers in great detail. The entire ALM team was helpful and we didn't feel any pressure. We also appreciate all the help Jawon provided with explaining the features of the vehicle.
Extremely good value for the money
by Bradly A from San Antonio TX
October 9, 2017
I looked at the comparable Kia model, but the base model of the Sante Fe had more features than the base model of the Sorento for very similar prices. I love how solid sound it is. Not much road noise at all, it is quieter than expected in the cabin. I just has a very solid feel overall. Milage has been great as well, on out last road trip, we averaged over 27 mpg going 80+. We are very please with it so far. It has plenty of room for a car seat and plenty trunk space.
In and out within an hour
Service personnel and mechanics excellent
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