We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
Quick and easy. In and out in no time flat. They were also very courteous.
by SantaFeFan from Olympia, WA
August 1, 2017
Bought a certified pre-owned 2017 Santa Fe and we're really happy with our purchase. Very smooth ride with nice appointments, plenty of cargo space and lots of power. We intend to buy a small travel trailer to tow.
Don't buy a car here. ZERO follow up cust. service
by Richard D from Atlanta, Georgia
November 30, 2018
We got a pretty good deal on our new Ford Escape, HOWEVER, the finance guy was rude to me and my wife when we did not buy any of the extended warranties or protection services. He put down the wrong city and zip code on our paperwork and we did not receive any loan information until after our first payment was overdue. The dealership manager was not helpful at all in resolving the problem. I spent 2 hours trying to call the Ford Credit people to get the account information and to get the first payment in. NOBODY at the dealership seemed to care in the least bit that we had a very hard time because of their mistake.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Best SUV i owned
by Henry the car guy from Hoffman estates il.
May 2, 2018
Rides lke a new car 2 years old out performs gm , Toyota ford. 3.3 engine v6 seat heaters allwheel drive LOVEN IT the best vehicle
Great experience. Quick and painless and car came quicker than expected. I’m very please with my experience and will use them again. Thank you Vroom
Extremely good value for the money
by Bradly A from San Antonio TX
October 9, 2017
I looked at the comparable Kia model, but the base model of the Sante Fe had more features than the base model of the Sorento for very similar prices. I love how solid sound it is. Not much road noise at all, it is quieter than expected in the cabin. I just has a very solid feel overall. Milage has been great as well, on out last road trip, we averaged over 27 mpg going 80+. We are very please with it so far. It has plenty of room for a car seat and plenty trunk space.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Not a bad SUV.
by Kaprikorny 79 from Tulsa, Ok
September 22, 2017
I test drove this vehicle while searching for a second car. I was hesitant but had nothing to lose by trying it out. I was pleasantly surprised by the number of bells and whistles in this car. Features like Eco drive, many controls easily accessible on the steering wheel, wood grain, cd changer just to name a few. Dislikes were the tan interior and cloth seating but that's a personal choice. This is a good car for anyone that likes lots of features for a price that won't break the bank!
My family and went to purchase a New Kia Niro. Found the one we liked, test drive it.. I did not have the best credit score. They worked out a deal that made my budget and were friendly about it.
Great Car for the Money
by Lorider from Minneapolis, MN
January 26, 2019
I have driven Subaru Outbacks but needed a larger vehicle with good power but also good fuel economy. My Santa Fe fits the bill. The V6 gets 28-30 mpg highway driving (except winter in MN). It's roomy and the back seats fold down easily when I need room for biking, camping or kayaking. I can also pull a boat or utility trailer with ease.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Loved this car
by JillWabu from Boise, ID
January 14, 2019
We loved the Santa Fe so much. It was comfortable, well thought out interior, nice exterior, fun to drive. It fit our needs perfectly until we had another child and had to squeeze another carseat in. We often travel, so with all our little people and their stuff, we needed to get a bigger car. But I really, really miss our Santa Fe.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Dependable and Classy
by MommaLeisure from Maryland
August 9, 2018
A lot of perks for an affordable price. Lots of leg room and storage from front to back. GREAT warranty and a very classy looking vehicle. (Mine is white with black leather interior)
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Il ways bought a gm product I'm 59 years old
by Henry the car guy from Hoffman estates il.
May 2, 2018
This is the first foreign vihicle I owned driving 1 year it drives and performs better then the gm vehicles it drive like new lovenit
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Would very highly recommend ALM Kennesaw
by Michelle from DealerRater.com
November 27, 2018
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
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