I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
I like it!
November 13, 2018
The car is comfortable, handles well, lots of storage space for luggage or groceries. I especially like four-wheel drive for winter driving as we live in the mountains.
Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
This SUV is all we asked for.
by TLStenzel from Pemberton,MN
January 9, 2019
Our SUV gives us the option to use 3rd row sitting when needed or more cargo room. Love all the safety features this SUV has.
Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.
very nice car
by RM from Valencia,CA
December 11, 2018
good family car . 3rd row has lots of leg room. Apple Car play is awesome and 360 car view very helpful for back up parking
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
When bought, had the best safety features.
by Hyundai Fan from Jackson, Michigan
August 28, 2018
This car met all my needs, has plenty of power, the ride is great and has third row seating. Great safety features and lots of room inside.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
by Chattn215 from Chattanooga TN
August 27, 2018
I luv this suv. It runs good and handles well. Gives good mileage. Its a good family car . Both the driver and passenger seats are adjustible (by height and front to back ) which I luv.
Very nice waiting area, where I felt comfortable and I trust them to do the work right. Highly recommend Kia of Murfreesboro. The purchase was easy, as well. Very professional staff.
Stay Away From Hyundai
by SayNo2Hyundai from Huntsville, AL
August 22, 2018
I am extremely disappointed by the way Hyundai USA decided to handle my handsfree case. This issue was present since day 1 of us purchasing the vehicle in 2017. I spent a lot of my time at home and away from work troubleshooting and sending several audio recordings to the company and have been able to re-produce the issue with every single phone call, however the dealership kept the vehicle for several hours and returned it back stating "we don't see a problem". I purchased a new phone, and switched 3 different carries, however the problem never went away. I am extremely saddened by Hyundai's lack of ownership of the issue. The least Hyundai could do is try to replace the radio or the microphone to eliminate the issue, instead Hyundai decided to close the case. If you do a quick google search, you will realize that this problem is all across Hyundai brand. This problem is also prominent in US and Australia. However, after this experience, I will be taking my business to a company that stands behind their customers. It is such a shame for the entire Hyundai team that they won't stand behind the customer and fix something that is still under warranty.
We had a great experience at Darrell Waltrip when buying our new Yukon Denali. Bob and his team were friendly, helpful and knowledgeable. They let us try out several different models to see what would work for our family. Overall, it was an easy, pleasant buying experience.
Almost new car
by Cdp from Salinas ca
August 2, 2018
So far so good very happy with this car the car has nice features and I hope it is as reliable as my last hyundai
Hallmark Hyundai made buying a new car from a dealership an enjoyable experience. Their salesmen were not pushy, or overbearing. They answered all of my questions honestly and made me feel comfortable while shopping for a new car. While waiting for my new car to be detailed I mentioned I was getting hungry, and the salesman brought me a BBQ sandwich from where they had lunch catered that Friday. Now that's customer service! I would definitely recommend them to anyone.
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