Prompt service and all of my questions were answer
by Anthony from Santa Monica, CA
August 13, 2018
Brought car in for oil change and check of powertrain items as 100,000 mile warranty was about to expire. I also had several questions about maintenance items that are coming up, and they were answered for me. I would come back to this dealer!
I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you" to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!
Excellent service from John and the rest of the staff.
by hyundai from DealerRater.com
December 4, 2018
My car was serviced in the amount of time promised. John was clear and thorough in his descriptions of the service. Sometimes in the past I have felt mechanics/car dealers were too pushy or condescending and I felt the opposite here. John explained everything and I felt he was trustworthy. I like the waiting room and got a lot of work done while waiting for my car. I even enjoyed a cup of good coffee. The vibe was pleasant and I could tell the people who work at this location are happy. Good job!
The service is friendly, fast and efficient. I am always told exactly what my car does and does not need done at any particular visit. My car is always taken care of and ready to go as quickly as possible. I am very happy with Glendale Hyundai!
Dealt with Brian Sobel through Car Pros referral. This went very well. We worked out a price for what I needed and it was an honest firm deal. No games. Was in and out in an hour. Appreciate the honesty and integrety. And the appreciation on me as a customer
We live in San Diego but test drove a Hyundai Tucson at Keyes Hyundai in Van Nuys with Bobby Hooker while visiting family. Pre-Owned, low mileage, clean, decent price. Liked the ride. We went back home. Saw on Keyes website they reduced the price $3000. So we expressed our interest via email and negotiated what we considered a fair price with Matthew Ahroni in Internet Sales. He agreed to hold the vehicle for us (with a down payment) until Thanksgiving, as we would be back up in LA. We appreciated that. The purchasing experience with Matthew and Steve Chung in financing was pretty easy. There was no pressure or surprises regarding add ons or price hikes. The price was the price. We financed through Hyundai as Steve beat the credit union loan rate we were going to use for the same term. The whole process took a couple of hours and I drove our nice, clean 2015 Tucson off the lot. Overall, a good experience with Keyes Hyundai.
My experience at Commerce Hyundai was exemplary. Everyone I met there was informative and straightforward with the information I needed. I drove off the lot with my brand new Hyundai Sonata, and that was the best car decision I've ever made. I'd especially like to highlight Russell, who was instrumental in facilitating this transaction and ensuring that I knew exactly what to expect from my car. He was patient in explaining things to me since this is my first vehicle purchase and my first time driving a new car (my previous car was an old 1998 Lexus), which I really appreciate.
I worked with Steven Suh to buy a 2015 Genesis. I flew down from Seattle to purchase this car... that's how great the deal was! Communication was fantastic, and Steven responded quickly to every text and email. The dealership is brand new and gorgeous! I love my car, and the 1100 mile road trip back home was a joy in the best car I've ever owned to date!
Thanks Steven for making the whole experience enjoyable!
LEASED AND BOUGHT #5 CARS FROM KEYS MISSION HILLS HYUNDAI. A JOURNEY WITH EXCELLENT CUSTOMER SERVICE. NO HARD SELLING
THE SALES TEAM IS SUGNATURE DEFINED.INVIROMENT COMFORTABLE. LOOKING FOR A NICE FRIENDLY PLACE kEYS MISSION HILLS HYUNDAI IS THR PLACE.
Great place for car service, I have been there twice. Both times they honored my appointment times, and had the car finished before promised time. This is always a great asset for their customers. The waiting area is always clean, comfortable and well stocked with complimentary drinks. My car is relatively new, but as service is needed I will return to this Dealer.
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