After posting my negative review and experience I recieved a call from the dealership GM and service manager. He asked for more details about what happened and reviewed the history on the service record. They were genuinly concerned and after our discussion asked if I would send the invoice for the repair that was done by the outside service center. The following day they called me again and agreed to credit me the full amount of the work that was done.
Great example of turning a negative into a positive.....I appreciate their standing by their dealership and doing the right thing.
We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
Just wanted to thank Brandon Gallardo for helping me out with my new lease on a 2019 Hyundai Tucson. He walked me through all of the steps and was very helpful in all aspects with whatever questions and concerns I had. Thanks again!
I had the most amazing experience here at south shore hyundai....Jonathan brailey and Felcica are the best thank you so much ...i appreciate all your hard work....your the best.... got even everything done in 1hr and a half.
My Mom needed a car and we called Jonathan of South Shore Hyundai. We called him, told him what we wanted, what we could afford and then he called us back within minutes with various options. We were in our brand new car the next day!!!! Johnathan is truly amazing and a problem solver!!!! I will only go to Johnathan because of his great energetic style and patient flare!!!! I also loved the manager Dino. He is so patient, down to earth and has a great sense of humor. The made me feel at home. I give them 5 out of 5 stars😊
Came in to get a used Tucson met with Jonathan brailey showed me around the Lott great experience an very helpful customer service from him. I will recommend any an everyone to come see Jonathan brailey on your purchase from South shore Hyundai
I am beyond happy with my experience here at South Shore Hyundai. Stephanie is such an amazing sales representative and got me into my dream car! As well, the GM Dino was great, along with finance and their billing department. Everyone is so friendly and everything was done efficiently, not one issue! Thank you all for making me SO happy!!
I went to Balise Hyundai of Fairfield, spoke to Joseph Bernardo. Joseph was able to answer all my questions and concerns, he was absolutely amazing and friendly I felt like I was talking to an old friend. Dealers need more salesmen like him, it would make the car buying experience a lot better. I will definitely come back and refer friends to buy a car at Balise Hyundai from Joseph.
As soon as I’m ready to buy a car I will come and see Joseph!
I came in to lease a Rogue not really knowing what to expect but hopeful considering the good reviews that Nemet has. Thankfully I had a great experience. From the service to the price I paid, I'm absolutely satisfied. When I walked in, Charlie was right there to greet my wife and I. He sat us down and listened to what exactly we were looking for as well as what we were looking to do. He gave us a run down of the Rogue along with a nice test drive. When we got back we got started on paperwork after agreeing on a price and from there it was essentially a hop skip and a jump into our new Rogue. It was far more pleasant and timely than I ever expected and we thank both Charlie and Nemet Motors for their wonderful service!
I needed my first oil change. I had a 9:00 and got early. They took my car at 8:15. The order was written up by 8:30 and I was on my way home by 9:05. I didn't even have time to finish a cup of coffee in the waiting room.
The salesman Benny was very helpful and not too aggressive when following up with me about the vehicle. They just need to update their technology.
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