We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
I am a return client of this dealership and sales person, Derek Harp. I love working with Derek and this dealership. I hope to buy all my future cars from Derek and Jaguar / Land Rover Fort Myers. I am a very happy client!
by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
Came for an oil change. Left with a new Tucson! Brian, Matt, & Dale were terrific to work with. Brian spent a lot of time with us explaining the many features of the SUV, and answering our questions. Would highly recommend these guys if you want a positive experience when shopping for your next vehicle.
Was looking for a used SUV. The building was old and run down and the inside was in poor repair and absolutely filthy. The salesman did try to find us a vehicle that would work. I have to wonder if their service is as poor and shoddy as the building. We did not buy a vehicle there.
Bought my used Elantra early this year and I couldn’t be more satisfied! The buying process was smooth and courteous, but the service department is what really surprised me....every time I’ve gone it’s been clean, reasonably quick, very affordable, and with top level professionalism!
This is my 4th vehicle from St Cloud Hyundai, so, needless to say, we are extremely satisfied with the Hyundai brand. We appreciate the personal service provided by Tim O’Hara and Jon Viemiester, as well as the excellent service provided by the Service Department.
I was surprised when hesitated about car original cause and what part got repaired but Jacob was upfront with the details. Overall very good experience. Excellent customer service and friendly, courteous staff.
Doug Johnson was very good. Made the process of buying my new Hyundai pretty much effortless. I think I did okay with the deal. Thank you Doug
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