The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
London was great and the deal was smooth from beginning to end . Very up front and honest and made me feel comfortable through the entire process. I was told to come here instead of Westbury...glad I did and it was a pleasure to do Business with London and Town and Country.
After posting my negative review and experience I recieved a call from the dealership GM and service manager. He asked for more details about what happened and reviewed the history on the service record. They were genuinly concerned and after our discussion asked if I would send the invoice for the repair that was done by the outside service center. The following day they called me again and agreed to credit me the full amount of the work that was done.
Great example of turning a negative into a positive.....I appreciate their standing by their dealership and doing the right thing.
I???m so happy I came here! Ray was the best salesman I have ever dealt with! He was straight forward. He was honest. No surprises on those hidden fees some dealers hit you with! He was knowledgeable about the car I wanted and did his absolute best to get me the best price possible! I recommend anyone that comes here to ask specifically for him! Hands down best experience/salesman ever! Thank you so much Ray Like
My husband and I had the pleasure of meeting Ray Torres 2 weeks ago when we were browsing for a new car. He took the time to sit with us and explained all of our options not knowing if we were going to purchase a car. Of course with his great personality and salesmanship we return to Ray and are now leaving Hyundai with a new SUV at a great price. We will recommend Ray and Hyundai
We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
by Zeronohigher0817@gmail.com from DealerRater.com
October 24, 2018
Everything went so smooth, Reggie is the best, he knew every answer to all my questions which made things go so smooth. I???m definitely recommending all my family n friends to Reggie.. thank you so much Reggie n white plains Kia you guys are the best of the best..
Just wanted to thank Brandon Gallardo for helping me out with my new lease on a 2019 Hyundai Tucson. He walked me through all of the steps and was very helpful in all aspects with whatever questions and concerns I had. Thanks again!
I knew exactly what I wanted when I walked into the dealership, however what I wanted was not common to find! I wanted the Toyota Tacoma in a 6 speed manual in the Qucksand color. However there were none on site or even at any nearby dealerships. Our salesman helped us by contacting the factory and finding out that there were 2 cars set to be built on the assembly line that were slated to be shipped to Virginia. They rerouted it's final destination the Westport. We waited the 3 weeks for it to come in and it actually came in 1 day early! As soon as I saw it, it was love at first sight. Would definitely recommend this dealership over any others in our area.
Everything was quick, smooth, and proficient. James Boyd is an excellent salesperson. This is the 3rd Hyundai that I bought from 112 and from James. That alone should say something!!! There aren't any surprises!
We stopped in just to get a feel for the Kona and ended up leasing one on the spot. Our salesperson, Stephen, was friendly, helpful, and really answered all of our questions. Most importantly we feel that we got a great deal on a car with the features we were looking for. It is easy to drive and really comfortable. I would recommend it to anyone looking for a small SUV.
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