This was the best car buying experience I???ve ever had go see Juan Cortez he will take care of everything you need and is not pushy
Most frustrating Hyundai that I’ve ever owned it a
by M&l from Massachusetts
January 9, 2019
Ever since the day that I purchased this car I’ve been getting contacted probably about once a year for some sort of an update or some BS that Hyundai says needs to be done to the car although it may be free never had a new car need so much stuff done to it I put down three stars and reliability because they have known mechanical issues that don’t rear their head until just after the drivetrain warranty is up! I personally brought the vehicle and had the timing chain tensioner is changed and it was actually a cam phaser problem and now it’s 2600 miles over the original warranty and I will probably have to pay for it out of my pocket
We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
My favorite vehicle purchase ever!
by Jennifer Carter Phillips from Westminster, SC
December 3, 2018
This vehicle is comfortable and excellent on gas. It is a quiet ride and I feel safe in it. Worth every dime! It's made durable.
Rodney was very unprofessional, I have never been to a dealership that doesn’t go over the contract throughly . When I came in the next day I spoke with a new sales manager named Joshua Chavez , if it wasn’t for him making up for Rodney’s mistake I would never step foot in a Nissan again . If you go to Nissan go to Joshua Chavez . He was very straight to the point and I left a happy customer
Hate that we're selling it
by Barguy from St. Louis, Mo
December 9, 2018
This car fit every single need we had. Great on gas, comfortable, dependable, and roomy. Perfect for getting to work, school, gym, grocery, and everywhere in between.
Hi, I'm Sandy from Salt Lake I purchased my Toyota Rav4 from James at Sunburst auto, I was treated like family from the first step in the door, these guys are the best at customer service so helpful and friendly. I would absolutely recommend my friends and family shop for cars at sunburst, the best car buying experience I've ever had. I will be back in the future, Love these guys!!
Dependable and Classy
by MommaLeisure from Maryland
August 9, 2018
A lot of perks for an affordable price. Lots of leg room and storage from front to back. GREAT warranty and a very classy looking vehicle. (Mine is white with black leather interior)
They were great to work with. I suggest Chris Gillespie in sales. Very easy to work with. Only down side is they automatically wanted to have me finance through NMAC which seems to be the procedure and mandatory. Was able to change that easily but hate that to be the default. Overall good experience and I recommend.
Decently reliable ..
by PCESS from Blackstone, ma
December 19, 2018
Just Carmel and I need that the time! It is very largely roomie with a third row in the back the leather heated seats are nice !
Only downfall, wish I had a sun roof
I am always treated like a valued customer and do not feel pressured at all. They want me to be happy with my decision. They treat me with respect and like I am family.
All over the road and no pick up.
by Andrew Goldstein from Davie, Florida
June 27, 2018
Acceleration was horrible when getting on the highway. Interior was too small. I felt like my head was touching the ceiling. I am 6 foot tall, and felt cramped in this vehicle, especially in the back seat.
The sales process was great. It was very straight forward and honest. I had two small childeren with me, and the sales team was very accommodating. They gave my childeren some hot wheels and soda. I did have one issue however. It was very important to me that the vehicle be detailed as my wife has big issues with cleanliness, also the wheels had a coating that we agreed would be removed. I was told the work had been completed, but to my dismay the vehicle had just been cleaned superficially, and much of the coating remained. This was a big issue as the vehicle was a gift. I was forced to pay to have the agreed apron services completed elsewhere at additional expense. This is the reason for my 3 star review. Had they held up their end of the bargain I would have rated them at 5 stars.
Friendly, Helpful, Hard working people there
by Kelli from Honolulu, HI
November 2, 2018
Great Family Car, sales department, service department, parts department everyone at Tony Hyundai Waipio and Honolulu so friendly, helpful and understandable, always like going to service my car at Tony Hyundai Waipio. Thank you everyone there at the Waipio location
I was in the market for my first new car. My husband and I initially were considering an Elantra, but after Will showed us a Sonata and we realized how discounted they were we changed our minds. We actually got a 2018 Sport plus Sonata for the same price that we originally thought the Elantra would cost. Throughout the whole process, Helaman and Will were friendly, professional and helped us get the best car for the best price.
car very comfortable and reliable.
by AndersonMatos from Windermere/FL
January 8, 2019
car very comfortable and reliable, good response on the road, comfort, spacious, desing bold, economical for a 6 cylinder motorcycles, easy and intuitive command, good car for all occasions.
I dealt with Jacob Banks the whole time (except for finance) which was over a number of days. He was super! He sold me my second Hyundai and he was great then but this time (my 4th) I have never seen nor heard of a sales person going the extra mile(s) he went. We completed about 90% of our negotiations on line. I live 250 miles from this dealer and it was wonderful to be able to email and converse with Jacob multiple times and establish the final price, trade, and down payment before I ever saw the actual vehicle I purchased. Jacob worked hard for me, made videos of the vehicles I was interested in, gave me honest quotes and was so very friendly and personable. He spent a lot of time showing me the features of the Santa Fe and demonstrated them on a test drive. Maybe what impressed me more than anything was they entire dealership was extremely busy; Jacob had another customer he was working with and I watched the time he spent showing this lady her car... he was meticulous showing her the vehicle and was that way with me. I even had the pleasure of waiting a little while for him which was a great experience for me; I got to watch a professional. Actually, I have never had a bad experience buying from this dealership but Jacob is my go-to guy. Want a "go-to guy" that actually acts like he likes you and wants to help, you can "Bank on Banks.)
Best SUV i owned
by Henry the car guy from Hoffman estates il.
May 2, 2018
Rides lke a new car 2 years old out performs gm , Toyota ford. 3.3 engine v6 seat heaters allwheel drive LOVEN IT the best vehicle
I've always had a very positive and prompt service on my vehicle. Friendly, knowledgeable, and take the time to explain things to me. Vehicle maintenance can be something you put off because you don't want to deal with it - I don't feel this way when working with Brent Brown Toyota Service Department.
very reliable easy to drive
by Wayne from Bristol, Va
November 26, 2017
This car was easy to drive all the controls was at good locations it was good on gas I loved the back-up camera.
Awesome experience. Looking forward to the drive. Thanks again. Very professional in all aspects of a car buying experience. Will definitely share our experience with others.
Run and hide from it.
by Brent from Grandview,MB
January 10, 2019
Engines recall-material left in engine during the build. Hyundai and their dealers are no help to you. Stay away from hyundai. Did not get any straight answers about the problems. Called customer help line and was on hold for 45 minutes and i gave up.
I came in for an oil change and decided to speak with Tyler (Eastman) since my lease on my CS-5 was about to be up. I planned entirely on returning the car and purchasing an audi. He spent time explaining the value in staying with Mazda and showed me the fully loaded Cx-9 (2018). He did such a great job I signed a new lease on the car right then. He had me in and out quickly (as I wanted) and made everything easy and clear. He's a great guy, I trust him and because of him I am happy to stay with Orem Mazda for continued service.
Overall an o.k vehicle
August 26, 2018
Wished the manufacturer warranty was as good as mitsubishi's
Why does does the steering wheel start to wear out before it even hits a 100000km
My Mazda had 350000km and that never happened. Come on Hyundai. Really
Karl Hoffman is a great sales associate to work with and will provide a good experience. I would recommend working with him if you are looking for a Nissan.
Best car I own
by Caloncho from Palm Bay, florida
October 24, 2017
Best vehicle so far low in gas great design 3 road seats very comfortable. I love it. I know my family are going to love it.
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