They have no-haggle pricing. Their asking price on the car I bought was $2,100 under low-end Kelley Blue Book. No head games to take the extras: e.g., extended warranty, insurance or VIN glass etching.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
November 4, 2018
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
Went to see about financing a car about 45 minutes before they closed. Tommy assisted me and I walked out with a new car! Not only did he get me a great deal but he worked with my needs of getting the sales tax financed for me as well since I just moved from CA and I wasn't prepared for the sales tax payment Missouri requires you to cover within 30 days. Awesome people, very friendly and overall great service!
Ben was very pleasant and a friendly salesman. I got an amazing deal. He treated us like family. He was very patient when we was looking at different vehicles. He was very knowledgeable about all the vehicles and explained everything in great detail that we asked about on each vehicle that we looked at. After deciding which one we was going to purchase, the process and paperwork went very easy and quick. Before we drove off in our new Tuscan, Ben went over every little detail pertaining to the functions of the SUV. He even got my bluelink and my phone connected to my car. My wife has purchased 2 vehicles from Dean Team Hyundai and this is my first. I definitely give them the highest rating and I will continue to purchase all my vehicles here. I am very happy and pleased beyond words for my experience. Thank you all. Happy costumer!!!!
Although I made my purchase over the phone. Dealing with Patrick was among the very good and pleasant car buying experiences for me. He was available ASAP to answer all my questions. he was there to help me after the sale too.
I have had nothing but a great experience each time I visit Mungenast Lexus. Everyone is wonderful and willing to help. I recently was able to work with Nate Hopson-in sales-what a great experience. He went out of his way to help us with the purchase of a car. He was so kind-in fact we went to a different dealerships and did not experience the time and patience of other sales personnel. I would definitely deal with Nate again. I just want to thank him for his time and great follow up with us. He is knowledgeable and was able to answer all our questions. He even followed up with us at home to ensure every option was covered. Thank you so much Nate.
We purchased a new 2019 Lexus RX 350 from Mungenast. This is our first Lexus to own and we are loving it. Thank you very much to Nate who was so wonderful to work with. We were at the dealership at least three time before we decided to purchase our RX. Every time Nate was very helpful and alway took car of us. Nate Hopson is great. Thank you to all of the team as everyone made this experiance wonderful.
Nate Rozycki was very polite and respectful he got right on the issues with my car thank you so much Nate for making sure things got taken care of with my car your the best
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