The store is very nice as well the people that works there. The transaction is quick and make it ease. The store help me take care my car rental return. They offered me good snacks and good hot coffee to relieved me from a cold winter. The car I bought is very good very clean and looks like new. This is one of my satisfaying purchased I made in life and I definitely recommend this store.
Came here to see a used 2016 V60 Volvo Wagon. This was our first time at the dealership and have never owned a Volvo. I was pleasantly surprised at the professionalism and atmosphere here. Our Salesman Thomas Ford was great. Very pleasant and professional. Everyone here was very easy to work with. We had a great experience and love our car. We will be back.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
It's been 30 years since buying from a dealer and having to finance an auto. I forgot how much fun it is... Bought a used 2015 Cruze diesel. I do like this car! After the first week ck engine light showed up. Pulled out the code reader and it was a emissions sensor that failed. Lucky for me it is covered by a special extended factory warranty. Dealer confirmed my findings and ordered replacement. Was given a loaner to drive until new part arrived the next day and was replaced.
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
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