Service is always excellent. Cathy is a great service advisory. Always follows up. She is personable, experienced and trustworthy. Five years working with this dealership and I???ve always been pleased.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is my 3rd Santa Fe and is the best one yet.
by Janice D. from San Antonio, TX
January 3, 2019
This vehicle meets all my needs, love everything about it, so much so, I’m keeping it until I die or it dies, whichever comes, whichever comes first. I hope it’s the latter. 😀
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I still love driving it.
by Carla M. from Bolingbrook, IL
November 7, 2018
It’s got all the bells and whistles that I wanted and needed. Beautiful styling, excellent comfort, and the best warranty around. Living where I do, the heated steering wheel is a guilty pleasure and so are the heated seats.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Locked steering issues and traction control lights
by Neil sports fan from Pine Hill, NJ
November 26, 2018
I have had issues many times with the steering wheel locking up and lights on dash lighting up showing traction control and incline lights on also. Had this back to dealership and they put a new steering column in. Now with only 25,000 miles doing this again. Dealership has vehicle again to check same issues.
Great experience. Quick and painless and car came quicker than expected. I’m very please with my experience and will use them again. Thank you Vroom
Great styling ok to drive
by Bavers from Asheville,NC
November 19, 2018
I recently sold my Santa fe sport AWD after having it for two years. Overall it is a good car for the price. It has nice exterior and interior styling. Mine was base but still had a lot of nice features. The storage is great- and it has a very roomy back seat- Great if you have kids and car seats. Things I didn't like were it was not fun to drive it didn't have great acceleration- It kinda lumbered down the road- Not super gas mileage either. It turns really wide so not great for the narrow streets of my town. I can also say that the exterior dinged very easily-someone barely hit my bumper and it almost completely fell off. Also this car is extremely hard to see out of- Mine did not have a back up camera and it really needed one- There are a lot of bad blind spots.
Take away- Pros:Great kid hauler- Nice tech features( already missing XM radio) Good storage. Cons: Cheap parts.-hard to see out of- not the most fun to drive
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Best ride ever!
by DsQualls from Cleveland,TN
August 14, 2018
Most definitely would recommend this vehicle. It is good on gas, has lots of extras, and has a very comfortable ride. I love the back up camera and heated seats.
I can't say enough about Lavar. He actually sold me my Sorrento. He was an excellent salesman, and now in Service, he continues to exceed my expectations! He brought snacks in to us in the waiting area, apprised me of how my service was going, and finished my job before the expected time. He is always upbeat and personable. Lavar is a rock star!
We were treated with dignity and the buying process was painless. Damien was a pleasure to work with and he even stayed late to go over all of our vehicles features with us before we left. Definitely not what you expect when buying a used vehicle. We were very pleased with choosing Jim Ellis.
Very professional and knowledgeable sales team. Did not waste time for negotiation, direct to the point and possible proposal. Could have saved time by scheduling time for paperwork but it was smooth and quick.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Nice ride for AWD
by Jackson from Whitehall, Ohio
June 27, 2018
A lot of options that make this Hyundai a pleasure to drive
The vista roof, navigation and heat/cool seats are some of my favorites
The gas mileage is excellent for AWD (20-27mpg)
The ride is very comfortable and handling is very good for an SUV
A little down in the horsepower department but a good trade for the MPG
Flavio Cepeda and Kim Smith were my salespeople and they were remarkable. Awesome experience from start to finish! I got a phenomenal deal on a brand new Silverado. I highly recommend you give them a chance to earn your business.
The people who work ALC.inc are as good as they come. Very professional. Helpful and caring. The best time buying a car, I ever had. Salesman Mike and Kathryn in finance were the people who helped me. They did a great job.
Our buying experience was easy and comprehensive at Hyundai of Cumming. Eric was knowledgeable, professional, and made both me and my husband feel comfortable with our decision. Since this was the third dealership of the day we were ready for someone to be upfront with us and that is exactly what we got. Thank you for the fabulous experience Hyundai of Cumming!
First Car Bought
by SydneyKae from Daytona Beach, FL
June 18, 2018
This car is very spacious and well designed. Plenty of leg room in all locations and cargo space (with back seats that fold down). Many different storage options throughout the vehicle. Some similar models are lacking in the space area. Great MPG (even in the city). So far I haven't had any issues or things I would change. Tons of little features ex. air vents in the back and cup holders throughout the car. Engine is not lacking. Car includes different driving options such as economy drive or normal drive. Also, different steering settings such as sport and normal which adjust to your type of driving. Radio display is pretty basic but has all you need not including GPS which would be an easy upgrade. Overall very pleased with the purchase of this car and I look forward to having it for many years to come.
This is my second purchase of a Toyota Highlander hybrid from Cherokee. The whole sales process was so professional, and Cherokee’s prices beat the competition hands-down.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.