After a lousy experience at Ganley Hyundai, I decided to try my luck at Marhofer Hyundai. I am glad I did as Brent was an outstanding sales person who was not pushy and explained everything upfront and honestly. I didn't have to worry about a condescending sales manager and I even got a slightly upgraded version of the car I was looking for at a cheaper price than at Ganley. Brent has checked in a few times since I purchased the car to make sure everything was going well and I appreciate that. Everyone at Marhofer Hyundai was friendly and professional and I would definitely recommend them to anyone looking for a new vehicle.
From the moment I first emailed them to the moment I drove off the lot with my new car, this company was professional, prompt, and courteous. There was no haggling or misinformation. Richard was upfront, honest, helpful, and very pleasant to work with.
Talked to wonderful sales personnel and made arrangements to look at a 2011 Town and Country. When I arrived I was amazed by the vehicles appearance, took a road test and purchased it that evening. Enjoyed my ride home and have shown my family members and friends about the wonderful deal and the wonderful employee's at Ron Marhofer's. If ever looking for a replacement for one of my other vehicles in the future will be my first place to go.
First- the buying process with Ron Marhoffer is very easy and low pressure. It allowed me to worry about the car I was interested in instead of worrying about other things.
Luke Cowart helped me with the car. I was impressed with his knowledge of so many cars. It made the test drive very informative and helped me understand ALL the features. This was extremely helpful in my purchase. He was also very pleasant.
I am sitting in the waiting room waiting for my car wash and was provided beverages and snacks-all complimentary.
This is the way car buying and service should look!
My wife and I just recently bought a new car at Marhofer of Cuyahoga falls. It was the best experience in buying a car in my life .There was no pressure from the sales person and no haggling over the price for hours and hours. Went in at 3 pm and left at 6pm after test driving five different cars with a brand new car. Its unbelieveable the price you can get a new car. I researched all over northeast ohio and Marhofer had every dealership beat on the car prices by thousands of dollars.
Everyone was so helpful. They were wonderful people. I will tell anyone to go see them when looking for car. It was a wonderful experience, no high pressure sale .Our salesman Mark Ortscheio was very nice and understanding. Todd Cilona was marvelous going over the financial. He went over and above to make sure we understood everything. Manager RICK Vaughn made sure we were happy and took the time to make sure we had a good experience. I would highly recommend this dealer Ron Marhofer Hyundai of Green .
We had the BEST experience purchasing our "New to Us' truck.
We saw the truck online and called about it. We made a quick trip from 45 minutes south at 3:30 in the afternoon, and we were out of there less than 3 hours later... financing and everything.
Every single person we had dealings with was so kind and considerate and friendly. There was no BS involved.Our salesman was Mike Bell @Ron Marhofer Hyundai of Green . He was an awesome representative of their dealership. He didn't try to "sell" us on anything and was a straight shooter. That is so much appreciated as car/truck shopping is one of the things we hate most in the world. BUT, Not anymore. As long as they have these standards of integrity, we will be devoted customers for years to come and will tell all of our friends, family and facebook about our lovely experience. AND YES, we think we actually enjoy car/truck shopping..... @ Ron Marhofer anyway.
The other dealerships have quite a ways to go to keep up with Ron Marhofer Hyundai of Green. And you can take that word to the bank! , Oh yeah and we did! Thanks again Mike Bell!!
My positive experience with Chris and Carena Motors began with my initial call! All questions were answered immediately with no negative sales tactics. Upon arrival, I was able to be back on the road for the test drive immediately. The car I bought was in great shape with all the features I wanted (which were hard to find). Every car I saw on the internet/lot seemed to be top quality, well maintained, and very fairly priced. They have all vehicles examined and if necessary serviced by an independent third party shop. Chris made my experience with Carena Motors excellent and one that I won't forget! He answered all my questions very thoroughly, honestly, and without hesitation! I would highly recommend Carena Motors and will be recommending them to anyone I come across looking for a car. To help with word of mouth marketing, I will reference and recommend them to all friends, family members, etc. who see/ask about my CR-V whether they're looking for a car or not. Thanks Chris and Carena Motors!
The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
I had a very good experience. Everyone was very helpful. My associate was Adam Mitchell and he was not pushy or over eager. He let me take the car home for the weekend to be able to test drive it the whole weekend to see if I really liked it which I really liked.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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