Everyone is great while “selling” the car. However, Formula One and my sales person, Tina, did an amazing job throughout the entire process. From the time I walked in the door to receiving my permanent tag in the mail. I would HIGHLY recommend this dealership to anyone looking for an upscale vehicle. DO NOT WASTE YOUR TIME ANYWHERE ELSE!!!
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .
Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you
Phillip McSwain was my salesman.I called him after hearing commercial on the BOGO plan.He found me a better than ever deal and answered and returned all phone calls immediately. Even though a problem arose,which was of no control of Philip or myself, that could've ruined everything, Philip vowed to me he would get me an even better deal and he delivered 100 percent!!! Not only the best salesman I ever met,but someone I can call a friend!!!!
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My salesman Logan was the best ! he is extremely knowledgeable, he understood what i was looking for ! he answered all my questions with precision and ultimately got my new Jetta ! i would recommend him and this dealership to anyone !
I had traveled from Salisbury Md. to Wingate to visit family few weeks ago when my tire warning light came on, on my Hyundai Santa Fe. I knew of your location, upon pulling up to your service department and talking to a girl at her desk (Martina MooYoung, she was great) it was an awesome experience from that point on, even though I had to replace my tire, they also did a recall and changed my oil. What a great dealership. Thank you for taking care of me. Becky Goss Salisbury, Md.
My son purchased his very first vehicle from Bob Mayberry Hyundai. It couldn't have been a better experience for him AND for me! James Pigg and Tim Smith were both SO helpful, friendly and enthusiastic about helping us choose and purchase the perfect car! This certainly will not be our last experience buying cars here--that's for sure! Thanks for being the best dealer around!
Bob Mayberry has been an outstanding dealership, small compared to other dealer's, but huge in sell's, friendship, listening, understanding the customers needs and want's in a automobile. The sells personal are great , no pressure, willing to listen without interruption's, and making you feel right at home, atmosphere very inviting. Thank you Bob Mayberry.
Had a wonderful experience buying my new car. Todd and Jackie were amazing. John was awesome. Will definitely recommend Bob Mayberry to anyone looking for a vehicle. Thank you all for making my buying experience easy. Anita Pitts
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