I had a 13-year-old car to trade (very sad; love that car) and cash to spend on a new used car. Matthew was excellent to work with after searching online, finding one I thought would work, confirming its availability and then finally arranging an appointment and test drive. I felt listened to, understood and absolutely valued as someone important to him that day and the dealership overall. The whole transaction was smooth ??? and I wasn't the only one. It seemed to me that day that all of the sales people and customers were having good experiences. They must be doing something right! I would recommend Matt and Shortline without hesitation.
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
Very nice car
by Ts from Asheville nc
January 19, 2019
Very good fuel mileage and comfortable. Much nicer car than the Ford escape it replaced and more reliable. Interior is so much better than the escape!!
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
Much better SUV than my Honda CR-V
by BillG from Plum, PA
October 26, 2018
This car is much better than my CR-V. It has more interior room and more room behind the back seat. The performance is better than the CR-V and the mileage is a lot better around town and on the highway.
This is the second time I have used the service department for my Sante Fe. Each time the team members that I have had contact were professional and very helpful. On this visit a small request was overlooked. And b I mentioned during final review of the service the service manager immediately sent my car back in and had the issue resolved in less that 10 minutes. I have been very pleased with each interaction.
Love my Hyundai Santa Fe!
by Shelly Mann from Apache Oklahoma
October 16, 2018
This car met all of my needs! Great gas mileage, plenty of space in front and back! I love interior and design of the vehicle. Could not go wrong with a Hyundai Santa Fe Sport!
Picked up a used 2016 Mustang Convertible from these folks. Friendly, respectful, and not pushy at all. Worked out a deal with Jon and Eric that worked for my budget, and finished up the paperwork with Eddie in the business office. All good folks; would buy from them again and would also be happy send family and friends their way.
I haven't bought a new car for many many years and this was an excellent experience! Brian and Bernard were absolutely wonderful!! Actually every employee I encountered was friendly & polite and I would definitely recommend this dealership.
Dan always makes sure the service is done well on my car. Oil changed and fixed a tire that had nails in it. I appreciate it.
Value for the Money
by OSU1CBJ from Columbus
January 25, 2019
I've owned this car for two years and no issues. Cabin is quiet and roomy. The ultimate has tons of buttons for those that like to push things. Heated/ventilated front seats on bottom cushion and back cushion. Heated rear seats. Pull up window visors in rear windows to keep sun out. Full length sun roof with retractable electric cover. Adaptive cruise control is wonderful on long trips. Heating steering wheel. To many options to list that you would only find on a 60,000 dollar BMW or Lexus. Only change I would recommend is OEM touring tire instead of performance tires. This car is more luxury than performance in my opinion and the touring tires I replaced with OEM tires provide a much smoother ride and better traction. This car in turbo should have AWD. I have a front wheel drive and I can easily spin the tires so plenty of power to spare.
Andy and James were awesome they got me in and out quickly. Excellent service by both. Got a great deal on a beautiful vehicle with air the options I was looking for
I Love my Hyundai
by MAMAGROOVEMUSEC2888 from CANADA AND THE USA
October 26, 2018
Incredible powerful and beautiful!
It has a unique design, elegant, a well created brand.
I never knew about The Hyundai and the entire brand is fantastic.
I am so happy with my Santa Fe Sport-best SUV I have ever driven.
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
Great family car
by Samantha1204 from Loranger, LA
December 15, 2018
Overall great SUV for the price. Love the extra leg room, and the reclining rear seats. Lots of storage in the cargo space. Love that the backs of the front seats are hard plastic so that if the kids put their feet on the seats, you can easily wipe them down. Very kid friendly doors. Love the feature that stops the windows from closing when something is in their way (my kids arms 🤦🏽♀️)
Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
Jeff and his team are the besr to work with! Always customer needs and lifestyle in the forefront. They always make sure the vehicle is Perfect. I wouldn???t even consider buying one of my most important and expensive possessions from anybody else. I trust him implicitly.
The best car I have owned!!
by Wingsiga from Canandaigua, NY
January 13, 2019
This is the best SUV my family has owned and have used when going on Road Trips. This SUV has a lot of room in the back seats while still having all the room for your luggage. The luggage is accessible from the back seats. The entertained system is great as well. The SUV also has great suspension and power ready to use.
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