I see your sales team once but your service team often. I know that when Hector your tech is working on my car I have no problem . (Hector has been servicing my Hyundai cars for 25 years) Ryan and the rest of your service writers are very knowledgeable.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Service was great, all work performed as indicated. New dealership was clean, service personnel was attentive and courteous, yet down to earth. My only complaint would be the lack of parking available. All spots were filled up front. Other than that, I will be back!
They got me in on a Saturday with no appointment. We got an oil change and low tire pressure light was on that they fixed.We got a prompt call about a couple of other things that needed to be taken care of which they did.Very friendly and courteous staff and a big thank you to Ryan.
Daryl the saleman was amazing
Yousef the Manager was also amazing
We then dealt with someone by the name of James Barret, I believe he is a business manager or a finance guy, and he was not friendly at all. Mr. Barret's response when I found a mistake on the monthly payment that we came to an agreement with yousef, on the paper work that he wanted me to sign, was very unprofessional. He laughed and stated " Are You Serious?" Mr. Barret paper work and the agreement that Yousef and I had an agreement on was around d $0.91 deference, but the way he made that comment was very unprofessional.
Other than this issue, we had a great experience
I brought my car in for service engine light. I received quick and knowledgeable service from George. He kept me informed and did his best to get me my car back in a timely fashion. He was extremely friendly and answered all of my question. Car is running smoothly and I will be back for all my service!!! Thanks!
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
Overall my experience at Pugi Hyundai was excellent. I will be returning to buy a car for my fiancé as well. Everyone was really nice. They made the buying process easy and quick. Also the Starbucks machine in the waiting area gave me the energy I needed for my evening purchase.
Did place was amazing, tell answered all of my questions and helped me find amazing deals to get the car that I wanted. Ryan Livingston was our sales person and he was awesome. He had a wonderful sense of humor and helped me find the car that I wanted. Everyone at this dealership was very nice and welcoming. I would highly recommend this place to anyone who is looking for friendly service and more car options!
The saleperson and general manager Dan was very professional and worked with our credit situation to get us approved for the car we always wanted with affordable payments. Thank you for the great service!!
Everything is good except 1 key policy. Cost of most of the duplicate key are about $200. We need to keep that in mind when we see their price. In my opinion they should give explicit discount or should get another key made for the quoted price.
Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
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