I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
Thanks to Josh Branham we are now the happy owners of a Certified Pre-Owned Honda. Josh responded to an after-hours web request for information. He answered all questions and setup a test drive. We arrived to find the vehicle clean, warm and running on a very cold January day. After the test drive Josh shared the Carfax and Certified Pre-Owned reports. We easily reached agreement on purchase price and drive the vehicle home. Josh Branham of Buerkle Honda is knowledgeable, responsive and professional. I highly recommend him when purchasing your next vehicle. Also a special Thanks to Tom Kulstad for handling the paperwork end of things
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