I have bought and leased many cars over the years. I have never had such a pleasant experience as I did yesterday at David McDavid of Austin. All of them were extremely courteous and so helpful. They spent a lot of time working with me and when it was all said and done I felt they were extremely fair. This was overall the best experience I have ever had purchasing a car. I love my new Acura and look forward to a long relationship with this dealership.
Hunter Wood was our Sales Advisor. His knowledge about the 2016 Elantra proved very helpful. While on the test drive he was very patient with all our questions and had the answers we needed. Going through the purchasing process he stayed with us all the way. Everyone at Larry Miller Hyundia Peoria are extremely helpful and pleasant to work with them. We recommend them to anyone.
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
Not only does our dealer service all our cars, they give us good prices on tires. You may find them a bit cheaper somewhere else, but not with the back up help our dealer gives us over the life of the tires.
Randy Bray did an amazing job of making my wife and I feel welcome at the dealership! He even offered to pull the Hyundai we were interested in inside the dealership on a cold winter day which made a huge impression on us! Very knowledgeable about the Sonata we looked at & Randy also did a great job of ansewing questions for us on the test-drive! Great to work w/ & I will definitely recommend my friends & family to see Randy when they are looking for a new car!
I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.
Excellent service, fast processing and friendly staff
by Homer from DealerRater.com
December 1, 2018
We had a recently been recovering from a hardship and knew financing was going to be a challenge. When we made contact with them about our options we were met with options and approval within hours, got the car we wanted and at a rate below our expectation. All around a pleasant experience.
Cross Creek Subaru and my salesman Myk made buying a car a wonderful experience. My husband is housebound and this was the first time I had to deal with a major purchase by myself. I was never talked down to or treated as a "woman" who does not know what she is doing. Myk went out of his way to make sure I could take different cars home to be sure my husband was comfortable sitting in them. When we made a decision I met with the General Manager who took me through the complete process of settling on a final price. When I picked up the car, Myk made sure I understood all the "bells and whistles" my new car has. Today I met with a Starlink specialist who answered all the questions I had come across the last three weeks. I am looking forward to having a great long term relationship with Cross Creek Subaru.
Pretty good overall experience. I bought a nice used car. The salesman was friendly and went with me on a test drive. My first initial contact was online via email. We set up an appointment at my convenience. When I arrived the salesman had the car pulled out and parked up front and ready for me to examine and test drive. The only thing I would complain about it is that it took quite a long time to get to the finance manager's office to complete the sale because they were having slow internet/computer problems, which caused me to wait a considerable amount of time. They were very apologetic and made every effort to try to get me going as soon as they could. I would return to this dealership in the future.
The best salesmen and service crew. They all really took the time to listened to what I wanted. Lamar was excellent and was never a pushy salesmen. He followed up with me even when I didn't buy a car on the first appointment. They went above and beyond what any dealership has ever done. Truly genuine people there and freest customer service.
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
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