Purchased a 2015 Hyundai Genesis here. They were very prompt, accommodating, and great to work with. The follow-up and service has been excellent. I worked with JD Almonte and he was great, make sure to request him.
We take our van there after many years of us going to our dealership we realized that car sense is a reliable and trustworthy company who are honest and have fair prices. We highly recommend this dealership.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Went to price a Sonata and left with perfect car and good pr
by Mhbmk2 from DealerRater.com
November 19, 2018
Gabe did a fantastic job of selling us on a new Sonata without being too aggressive, he made sure we were provided with options at various prices to get exactly what we wanted. Definitely recommend Gabe and this dealership
Made first contact on line. Everything went smoothly. No dickering over price. Well in line with kbb???s price. The whole process took less than 3 hours from entering the door to driving out in my new Sonata. Everyone was courteous, knowledgeable and helpful.
I recently purchased a new car from Bowser Hyundai and was extremely happy every step of the way. The salesman explained all of our options to us in great detail and took the time to answer all of our questions. The car buying process was made easy and efficient rather than stressful. That really made a difference and I have now recommended Boswer Hyundai to all my friends and family. The salesman also took the time to show us how to use all of the options on the new car and was available for any questions we had after.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
all associates were very attentive to my presence on a busy day. they are professional under duress,[the place was packed] spent some time, met new people, and drove out with a 2014 outlander, discovered on there web site Brian Sten led me through the process like i'm family as did Tracy Goodwin, thanks guy's ! ps thanks to the boss for the new cap.
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