I had a great experience at Sierra Acura. The sales consultant, Frank Lu, was awesome. He was attentive, patience, and listened to what I wanted. If you need an acura, look for Frank. He'd help you to get the best deal.
All the Car I Need
by TinleyTiger from Tinley Park, IL
January 12, 2019
Roomy, comfortable and quiet. Excellent visibility plus side mirror warnings. Excellent response in steering and acceleration. Very good interior dash and steering wheel controls. This is my fourth Hyundai and it won't be the last.
I purchased a pre-owned car from Wondries Ford last year, and have been using their maintenance services on a regular basis. Admittedly, I had reservations getting my car serviced at the dealer due to prior experience with a different make and dealer. I've had a great experience with Wondries Ford service department! They are reasonably priced, know their vehicles, provide awesome customer service, and send email reminders. This makes keeping my car maintained stress free! I have a bit of a commute to work, and it is critical my car is taken care of!
Not really, 1997, Buick Skylark
by Wendysmiles1 from Stratford, CT
December 18, 2018
Love it, extremely crazy about the car. My grandson tells me he is much more comfortable in the back seat. Much more room. I needed a vehicle that is equipped with the features of the 2018, Hyundai Sport.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
Can not beat for the money, Best warranty ever
by Aircraft guy from Greensboro, NC
November 29, 2018
This car cam loaded with everything at a great price and a great warranty. I couldn't be happier. If you want a reliable vehicle with a fantastic warranty from a very good dealership I suggest looking at this vehicle. It is my third one and I have never been disappointed.
Had a very pleasant experience at Sierra Acura very good salesmen chris
I Have Enjoyed The SPACE
by Faith from Memphis, TN
November 29, 2018
I have enjoyed this car because at the time I was looking I knew what I wanted because I had rented one prior to purchase. I did research online for months and was willing to wait instead of jumping quickly into something. I was actually able to get all the features I was looking for such as heated and cooled seats which are really nice and the panaramic sunroof which is totally cool since I enjoy the outside especially on beautiful days I don't mind traveling and it's cool for my passengers. However my BIGGEST enjoyment is the SPACE in the car overall!!! The back seat is comfortable but the cargo space is fabulous, I can actually put my pop-up 10x10 tent in the trunk pushed up against the back of the seat and then pile everything else in front of it. My mom is still surprised it how big it is inside without appearing huge on the outside.
Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.
Sweet Ride and A Real Eye Catcher
by Aprilfool from Charlotte, NC
November 29, 2018
This car is of the charts with exterior style and interior design and comfort. It’s a 2019 not 18 as above. Handles beautifully with quick response. The features are limitless and technology amazing. It’s a Turbo 4 cyclinder but you think you’re driving a V6. I love it and am going to enjoy it for years to come.
Quiero agradecer a Alex Lim en Puente Nissan por ayudarme a comprar mi nuevo carro. Me ofrecio muchas opciones y fue muy gentil y todo salio bien suave.
This is my second Santa Fe Sport - My fifth Hyun
by Ron from OWINGS MILLS
January 3, 2019
This is my second Santa Fe Sport and this is the last year for the Sport model and I am a bit disappointed that Hyundai is doing away with this model but do understand that there newer wave of SUV's are great as well.
I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, firstname.lastname@example.org late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me.
My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive.
Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi.
Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains.
All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!
Very well appointed for the price.
by dogdoc from BRUNSWICK ME
November 26, 2018
I've only owned the car for a short time, but have done all kinds of driving (in snow, dry pavement, back roads, highway, traffic). It has been a joy! My other car is a Porsche, and this car has many things the Porsche has (like keyless entry). So far I've been very happy
Always a good experience! Very punctual, very professional!
Safe and beautiful
by Hyundai Believer from Wapakoneta, OH
November 29, 2018
We hit a deer while driving at 70 mph. Both driver and passenger walked away with only a bruise from the side air bags going off. There was over $24,000 damage so that is impressive to me. The car drives exceptionally well. Responds well. It has plenty of pick up even in the mountains even when in economy mode. The interior is roomy and has more features than more expensive cars. This is a replacement for a 2013 Sport we owned and liked so well we wanted the same vehicle, just newer. Our daughter is on her second Santa Fe also because she likes it so well.
The service is friendly, fast and efficient. I am always told exactly what my car does and does not need done at any particular visit. My car is always taken care of and ready to go as quickly as possible. I am very happy with Glendale Hyundai!
Ideal replacement for a 2014 Santa Fe Sport
by Wife's car from Clearwater FL,
November 23, 2018
Significant tech upgrades that make driving safer. all around cameras are excellent. Gas mileage really hasn't changed. Quieter. You get more tech for your money.
Very helpful when it comes to making the customer happy . Adrian Luna made me feel like I was his #1 customer he was never distracted he made it his goal to make sure I was taken care of. Very knowledgeable ,and honest too if he was unsure of something he was straight forward about it and assured me that we would find out answer together I like that open communication because I felt like I could trust him with everything . I was right too he stayed focused and met all my needs as well it's people like him that makes you want to buy the car because of the quality of service that you received when you reached out for assistance.
just want to let "Nick" in Electrical Tech dept Great Job!!!., Thanks! for finding the electrical problem with our 2014 Accent, and because of all the great service and help we received, we will keep coming back to Puente Hills Service. And also"Micah" for being on top of things and keeping me informed of my vehicle.
Boy, what lucky day for me when I chose Puente Hill Hyundai to buy my new 2015 Sonata!! Puente Hills Hyundai's salesmen Ronnie and John are wonderful & super people!!! As is finance man Mr. Dee!!! My over all experience is it was the best decision I've ever made buying a new car!! Anyone looking for an honest dealership one you can trust and feel terrific that they will be there for you always should not hesitate going to Puente Hills Hyundai!!
I came to Puente Hills Hyundai after a friend recommended them, based upon his great experience a year ago. My sales associate Ferry was warm, welcoming and completely pressure-free. He was very friendly and provided me with a ton of options to explore that matched my financial means. John, the manager, was incredibly helpful. He worked with my unique trade-in situation and gave me the best deal. The other sales team members were very personable and friendly. Larry in the finance dept was also knowledgeable and made sure I understood everything and felt comfortable with my purchase. Overall I'm not sure I've ever encountered a more cohesive team that really cared about the customer as much as these guys. Definitely would recommend!!
I had the best time picking out my new vehicle. The staff was friendly an helpful and best of all so patient. I love my new Sonata and I am so thankful they were ab;le to work with me on my budget. They even have free car washes on Saturdays I would recommend to this place to anyone looking to buy and who wants to be treated honestly and fairly.
I have purchased 2011 Tiguan Used. Phenix and Carlos were extremely helpful. They've answered hundreds of questions very patiently. They have helped me to get a great deal. When the car needed some repairs within few weeks, Phenix and Pedro from the Service Dept acted very quickly. And they gave me a temporary car. There are few minor issues, however. The financing person does not explain anything unless you ask him. And he speaks very fast, so I had a very difficult time understanding him.... Also the customer service couldn't find my order. I had to wait about an hour at the shop to get it. Lastly, no one told me that my Tiguan 2011's rare bumper looks different than others, not in a good way. I wish someone had told me about it before I purchased it. It wasn't gonna change my mind, but I'd appreciated an explanation. I still don't know why it's different....
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