Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
We have purchased through a few dealerships. Our experience at Hyundai of Cool Springs was excellent. Sim Thomas is an exceptional person to work with. He is not a high pressure sales representative, but listened to what we needed, and worked on putting a deal together. He followed up to make sure everything was going ok. We would highly recommend Sim, and if we need to purchase a car in the future, Sim would be the first person we would go see.
Having to replace my wonderful car after it was totaled was a sad experience for me but the great guys at Hyundai of Cool Springs made me feel better and introduced me to my new fully loaded Elantra. "Loni". Sim Thomas was patient and full of helpful information about my new car and I definitely recommend a Hyundai AND nobody better to get it from than the Cool Springs team!!
I purchased my sonata from Sim Thomas who was very helpful and professional while dealing with me. Everyone there was very friendly. I did not realze till i got home though that my car did not have heated seats which i really wanted other than that i love the car.
I???ve been through a few dealerships in my past and purchased new vehicles at a number of them. My experience at Hyundai of Cool Springs was certainly the smoothest I???ve had yet! No haggling on prices, everything was explained clearly, and the employees were genuinely invested in selling their product. Sim did a great job getting me into the car I was looking at and even went through the time to explain all of the features after my purchase. I would highly recommend this dealer to anyone looking to purchase a new Hyundai or other pre-owned vehicle!
Ed Ryan contacted me quickly about my inquiry about a specific car and held it for me to test drive. Nick worked with me to get a ballpark figure of my monthly payment and then when I decided to buy the car George Vasquez made sure that I got an amazing interest rate and finalized the sale. I could not be happier with my new car. I emphatically recommend this dealership.
I would recommend Hyundai Volkswagen of Murfreesboro. I was with my brother-in-law and was so impressed with the way Chris Oliver handled the process. He really was very helpful and made the process as seamless as possible! He is awesome! Everyone there is and I love the coffee machine by the way!
I came in to purchase a new vehicle. I chose Chris because he helped my daughter a few weeks prior in purchasing her vehicle and we really appreciated the professionalism in assisting with finding an affordable vehicle. I am glad to say that the same service was received and I am very pleased with my new car.
Was looking at preowned suvs . Troy helped me and my wife find the perfect one. Took the time to show us all of our options . Great staff and made us feel at home . We love our new truck thank you soo much
Josh was easy to work with and doing a 3 car deal is not easy! He took the time to make sure all 3 vehicles I was purchasing were what would be best for my family. So far I’m pleased with this dealership!
Efficient - was able to drive out with a new Tucson in 1 day
by Suz2018 from DealerRater.com
September 30, 2018
Sim Thomas is not the typical high pressure sales representative. Instead he was focused on what I wanted & needed. Sim is excellent in teaching how to use the new technical features. He also follows up to make sure everything is going okay. I highly recommend Sim. I???m also expecting a great service experience.
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