Brandon was very helpful in getting our 2013 Elantra in, even without an appointment. He also checked (successfully) for the existence of an extended warranty so that we only needed to pay the $100 deductible at pick up. Thanks!
We did some pre-negotiations before we got to the dealership and expected a bait and switch. Non of that! And Adrian was awesome to work with and made it so much easier. We had to leave in a rush after buying the car and he made sure we came back at another date to make sure we knew how all the technology worked. It was so much easier working with someone we feel we could trust.
I have not purchased a vehicle in 18 years and dreaded going to a dealership. My fears were soon set aside as I spoke with Bud Thomas, Sales Specialist at Bill Luke Tempe. Mr. Thomas's sales style is what I had hoped for in a salesperson...no pressure, truthful, and down to earth. He spent as much time as I needed to make my decision on the vehicle I was interested in. At no time did he display a desire to go do something else. Since I live 130 miles from the dealership, Mr Thomas delivered my vehicle to me. I have never had a transaction go as smooth as what I experienced with Bill Luke Tempe. If you are in the market for a new or used car, definitely seek out Bud Thomas. You wont be sorry!!!!
I was looking at buying a car from this dealership. I was dealing with the Sales Manager and Lorie Ceal, Public Relations Director. I was amazed by how friendly and informative both of them were. I have been to their Ford side for service and was also pleased with the service as well. I did not end up buying a car because I decided to go with a different brand that I personally liked better. But I would recommend that you visit this dealership if you are interested in a Hyundai.
I was looking for a used Hyundai Santa Fe Sport for awhile and the dealership had one listed at a reasonable price. I contacted Hal Bliss by phone and set up a time to view the vehicle. When I got to the dealership, Hal introduced me to Jordan Stevens to go over the vehicle. Jordan was very considerate and very knowledgeable about the vehicle. I conducted a test drive and decided to purchase the vehicle.
I did have a trade in and Hal was able to give me a fair price for. It was close to what I thought it would be worth and it was not worth haggling over a couple of hundred dollars.
Jordan then presented to me the "dealer equipment" that had been added on to the price of the vehicle. Having bought numerous cars from different dealerships during my adult life, I knew this was coming. I was able to remove some. Hal worked with me on the price of others. I believe that I received a fair deal for the car I bought with these added "options".
In the end, I would return to Chapman Hyundai Scottsdale to buy another car in the future. I never felt pressured to buy the vehicle or sign any paperwork until the deal was done.
I highly recommend Horne Hyundai, over the last 10 years or so they have been nothing except professional, caring and efficient. I feel as if I am getting good value and excellent service whether purchasing a vehicle or getting service.
This is the second time I have used Chapman for needed repairs on my vehicles and again the service was the best that I have experienced at any dealership or auto repair shop. Leo was able to get
my van in on moments notice, and kept me updated on the process
of the repairs. Again, thank you Leo for great service.
Was working with the staff fo weeks. Was looking at a Santa Fe and a Tuscon. The sales team was very kind. Thank you to Joe. He was very flexible and helpful. The pricing was great and we got a really good deal. Walked out the door with a Brand new Hyundai Tuscon Limited Ultimate!!! I would really recommend this dealer!
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
Matias was great , even though i did Spend quite sometime at the dealership he was able to keep me happy and satisfied the entire time i was Here at the dealership! Highly would recommend this car dealership to all!
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