Amazing service! We drove from Northeast Wisconsin to purchase our X5 here...and we???re so glad we did! Rolly Davidson made the experience easy as possible and quickly welcomed us to the Knauz family. Thanks for the five star service. I plan to come back for future purchases and would recommend this dealership to any of our friends and family!
I recently bought a BMW X1 recently from Knauz and Rolly Davidson assisted me and was so professional. He was calm and did not rush my decision. He was informative and positive. Thanks Rolly for giving EXCELLENT service and recommendations!!! Anne Hazen
We made the decision to drive from West Michigan to Knauz after the poor experience we had at the BMW dealership in our town. From the beginning when I inquired online about an X4, Yale was so helpful and friendly. The dealership was able to get the car ready quickly so we could come see it on our days off. Yale kept in touch and sent us pictures and assured us the car looked great so we wouldn???t be wasting our time driving there. When we saw the car, we were amazed, it looked brand new! Yale went on the test drive with us and was able to explain all the features of the car (something that didn???t happen when we did a test drive in Grand Rapids). When it came to buying the car, Yale showed us all the comparables and Knauz had the best price, but they even took off a little more for us driving all the way there. The financing process was great and no pressure to buy extra warranties, products, etc like had happened with our last used car. They even kept our car overnight (covered up inside!) and had a BMW genius meet with us the next day to set our car up (nav, phone etc) for the ride home. We can???t say enough about the great buying experience at Karl Knauz and everyone we worked with there. We will keep them in mind for ours and family & friends next BMW purchase!
I came here (a long way from home) based on so many positive reviews of this dealer. I read the reviews and many were of Roland (Rolly). I just went in and asked for him. Great experience with him. No typical car dealer BS. Willing to work the numbers on both the trade in and the purchase. Very fair. He and the other personnel went out of their way to exceed my expectations. Loyalty just started with Rolly and Knauz.
I just purchased an X2 and my experience with Bob was fantastic. Everything was quick and efficient. Yale contacted me to find what options were important for me and had everything prepared for me when I arrived and made the entire process very quick, streamlined and efficient. Scott and Doug were very helpful and a pleasure to finalize the process. overall a wonderful experience
Took a little long to buy the vehicle. Jim was very nice and funny. Trevor was respectful and very polite. They made the process very easy for me and my wife. Thinking about going back for a vehicle for my niece. Ask for Trevor or Jim Wheeler(there are two jim's there).
I brought my car in for service engine light. I received quick and knowledgeable service from George. He kept me informed and did his best to get me my car back in a timely fashion. He was extremely friendly and answered all of my question. Car is running smoothly and I will be back for all my service!!! Thanks!
George K. is a great service employee. I've worked with him previously and he is always nice to chat with, and he makes sure they do a good job on my 2015 Sonata. I bought my car here, and will continue to have it serviced here as well. Thanks guys!!
What used car three days later had no heat blowing out. Took car in they checked it said it was the thermostat it was.not. They gave me a loaner car and will call me when they find out what's wrong. They said all things would be covered under the warranty to get it working again. Waiting for phone call to say that it is done.
The salesman Dan was very kind and very helpful. He heard everything I wanted in my vehicle and had me test drive the perfect SUV.
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