I needed my first oil change. I had a 9:00 and got early. They took my car at 8:15. The order was written up by 8:30 and I was on my way home by 9:05. I didn't even have time to finish a cup of coffee in the waiting room.
Thanks, Dave, Junior, Arestos Chist Mair for talking the time to explain all the details and features of my car. Your patient and understanding was amazing. Fantastical experience Ps. Dave was great by spending all the time getting things fast and on point
The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
I should start by saying that the new owners management is doing an excellent job, everybody is friendly, and customer service is top notch, very nice atmosphere great energy, this is not my first visit to a Nissan dealership and i was highly satisfied, they go above and beyond for their customers, definitely coming back for my next lease in the future.
We stopped in just to get a feel for the Kona and ended up leasing one on the spot. Our salesperson, Stephen, was friendly, helpful, and really answered all of our questions. Most importantly we feel that we got a great deal on a car with the features we were looking for. It is easy to drive and really comfortable. I would recommend it to anyone looking for a small SUV.
This review is long over due. I leased a hynduaii Tucson from this dealership in August. Brian was the salesman who I dealt with directly and ultimately why I decided to lease through them. Service was great. No high pressure sales tactics. Straight forward conversation that was honest about what they could offer. After lease was complete he also gave direct contact info and chased on any pending docs or registrations. Was a very good experience and I???d recommend this dealership and Brian to anyone interested in a Hyundaii. will def be using Brian for any vehicles in the future.
Did not expect to buy that day. But the dealer and salesman were very reasonable, honest and professional that we bought that day . Hensley showed us a car and presented a deal that hit our needs to the mark
I usually do not write reviews but felt compelled to do so after my experience with the staff of Island Mazda in Staten Island. For many years I have been leasing from Honda and had no intention of switching but after a stressful day of going from one dealership to another, I decided to stop by Island Mazda before calling it a day at the suggestion of my dad. I'm now very thankful that I did. Freddy Bosco was beyond friendly and personable. Both Freddy and the manager Mike are hilarious with big personalities. They are genuine, professional guys who made me feel at ease throughout the entire process. I was given a great deal and am more than happy with the car I ended up with. Even after all the paperwork was signed and we were about to leave, Freddy got in the car with us to show us everything again and make sure no questions were left unanswered. This is my first Mazda and I couldn't be happier, not with just the car, but with the entire process. Freddy and Mike went above and beyond to assist me and they did it with honesty and integrity. I highly recommend them to everyone due to their impeccable service.
Lena introduced the car buying process to me, and made it extremely simple to do so. She taught me a lot of brand new things about buying a new car. Glad she took the time to help me out and explain this whole new process to me. I could not be any more satisfied with my new Edge I leased from her.
Chris was fantastic. The buying experience was simpler and straightforward with no supposed and a real willingness to communicate and clearly work out options that worked for me. They got me a deal that beat out everyone else and there was no haggling. Awesome experience!
Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.
Always a great experience dealing with salesmen at Wayne Acura. We have now bought at least 12 Acuras over the years and have always been happy. We especially would like to mention our salesman, Dave, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns and even called to wish us well over the holidays. We intend to stay with Wayne Acura in the future.
My experience at this dealer was very good. Howard was very knowledgeable, professional, and straight forward with all avenues of the sale (no surprises). He helped me set-up my Bluetooth and went through the car (2015 CRV) with me.
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