Albert was the sales associate that I had the pleasure of working with and I sincerely mean that. I had my 8 year old son with me and he was patient and pleasant through the entire experience. I’m very used to feeling pushed and pressured when car shopping but I did not feel that way at all. Jamall the finance manager was very understanding that my son was with me so he helped to expedite the process and get me out of the dealership as quickly as possible. I would highly recommend this dealership and these individuals in particular.
We truly appreciate Dominick understanding our situation and making himself available to us to pick up our car on Thanksgiving Eve. Our original salesperson, Brandon was off on the day we wanted to pick up our daughters car, but they arranged for Dominick to fill-in and we are very happy with our purchase and experience... and believe you me, there were some bumps in the road this evening, but Dominick displayed professionalism and patience throughout the entire process. We are happy with our purchased and my daughter is happy with all of the safety features of her new car. We would like to thank the manager Fernando for helping to make this deal happen.
Just wanted to thank Brandon Gallardo for helping me out with my new lease on a 2019 Hyundai Tucson. He walked me through all of the steps and was very helpful in all aspects with whatever questions and concerns I had. Thanks again!
I just leased a new Hyundai Kona which so far I love! Four years ago a bought a Hyundai Sonata at a different dealership. I thought I would most likely return there if a wanted another car but I happened to pass Centereach Hyundai one Sunday and decided to stop in to see the Kona. I was promptly greeted by Justin, which I now consider my lucky day. He was so polite and extremely helpful and best of all very patient with me. I did not feel pressured in any way to make a decision right away. When I returned to the dealership I told the manager I was back because I was so impressed with Justin. Car buying/leasing can be a bit overwhelming , but. I must say everyone I dealt with there made me feel very comfortable. I highly recommend them!
My experience at this dealer was very good. Howard was very knowledgeable, professional, and straight forward with all avenues of the sale (no surprises). He helped me set-up my Bluetooth and went through the car (2015 CRV) with me.
DOMINICK WAS VERY PROFESSIONAL AND EXTREMELY HELPFUL
by zsazsa513 from DealerRater.com
November 2, 2018
I am very happy I chose the KONA as it feels very comfortable to drive and it's sporty and stylish. Dominick, you were very patient and extremely helpful..thank you for your professionalism and courtesy. Jen D'Amico
From the moment we walked in, we were very pleased! No pressure, answers to any question we could ask, and friendly environment made for the perfect purchase. The gentleman who helped us (Joe) was great, the selection was phenomenal, and the prices were wholesale! Hertz's Maintenance is spot on the vehicles are like new!
We can't possibly convey in words how good this place is....
I really enjoyed my experience buying my Jeep renegade from NY Off Lease. I found exactly the kind of car that I wanted and for a reasonable price. The staff was amazingly accommodating and wonderful to work with. Kim and John are the best. I would highly recommend this dealer to anyone looking for a smooth car buying experience.
The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
Shopping for a car to best fit you can be a stressful process. I am glad to say I am finally able to change my view on car shopping. Ricky was honest and informative from the start. He took his time to answer all of my questions and also provided additional information. I would recommend this dealership to family, friends and colleagues.
Have bought/leased 9 vehicles, and this was the most pleasant dealership purchase that I have ever experienced. Adrian is a pleasure to work with. I hope my Service experiences will be on the same level.
I went to Balise Hyundai of Fairfield, spoke to Joseph Bernardo. Joseph was able to answer all my questions and concerns, he was absolutely amazing and friendly I felt like I was talking to an old friend. Dealers need more salesmen like him, it would make the car buying experience a lot better. I will definitely come back and refer friends to buy a car at Balise Hyundai from Joseph.
As soon as I’m ready to buy a car I will come and see Joseph!
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
Did not expect to buy that day. But the dealer and salesman were very reasonable, honest and professional that we bought that day . Hensley showed us a car and presented a deal that hit our needs to the mark
Lena introduced the car buying process to me, and made it extremely simple to do so. She taught me a lot of brand new things about buying a new car. Glad she took the time to help me out and explain this whole new process to me. I could not be any more satisfied with my new Edge I leased from her.
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