I worked with both Joe and Leland when trying to buy my first car, and they were both very helpful and friendly! They made the process very easy, and made sure I was comfortable with everything before leaving the dealership! I would definitely recommend both of them for anyone buying a car!
My wife and I stopped in to check out a Kona as we saw a positive rating for it. Jacob Hornstein helped us with a test drive. The car sold itself but Jacob sold us to the dealership. When I first saw Luther name I thought,???Yuck!??? as they lied to me about a car not being smoked in and were rude at one of their North Metro dealerships. Jacob changed my impression as his approach was how I like to be treated. He was not pushy, could speak to the fine details of the car and company, I felt he looked out for my interests and I trust him. When it is time to buy I am certainly going to be back as I want to give him my business. Big thanks to Jacob for making it a positive experience.
Rich, Marco and the team at Burnsville Hyundai are hands down the most pleasant, knowledgeable, and patient team I have ever worked with. I fell in love with the new 2019 Santa Fe Ultimate trim and they worked with me to get approved at a reasonable payment vs settling for a lower trim. Their dedication to customer satisfaction is second to none and I would highly recommend making the effort to visit them for your next vehicle purchase!
Car started running super rough out of the blue.... Had it towed to Burnsville Mazda and they were able to fix it for me quickly. They recommended spark plugs too, but I had just done those a year ago, so they said it was fine they didn't replace those with the ignition coil.
I brought my car to the dealership after having some troubles with the car starting. I scheduled an appointment online with no problems and within 2 days of the problem. I was very nervous to bring the car in as I???ve never had a car under warranty. Jamie greeted me with with a smile and a very reassuring tone as I???m sure he could tell I was nervous. I was sent to lounge and only waited about 1.5 hours. Jamie came in and told me exactly what was done, what he would recommend gets done soon, along with estimates. My car was washed, vacuumed and heated up once I got back into it. While being reassured everything was covered by warranty, Jamie informed me there was a small problem with their system and that he couldn???t print anything at the moment. Jamie was quick to send me the printed documents to my email as well as sending it to my address. It is safe to say that I am very satisfied with my trip and I feel like I will forever be a Hyundai driver. Give Jamie a raise, he deserves it!
I was going to give 1 star because My first experience with Luther Bloomington was terrible. But i met dave boogren who worked very professionally and really cared customers. Working with him was very pleasant, and i felt very respectful. I wish i met Dave Boogren first so that i did not have to go through the terrible service from Austin
Recall for AirBag, Oil Change and Battery Replacement
by FatBlackCat from DealerRater.com
December 3, 2018
Very considerate and professional service technician, evaluated snow tire rotation, and provided updates via text which is WAY better than the phone calls. Whomever implemented the text notifications gets a gold star. During the battery replacement, it would be great if you could figure out a way to not clear the settings and pre-sets on the radio.
Joe Rys was fantastic to work with. He is friendly, knowledgeable and got to know us personally. He went above and beyond to make sure we were happy with our new vehicle as well as the process. I would recommend him to anyone in the market for a new car.
Was good walk in got to test drive car I was interested in Brett helped us out with that liked the car and service I was getting one slip up with the financial part warranty issue got that corrected all good now
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
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