After feeling like I got the run around from the sales guy there, Scott Harmeyer stepped up and took over and changed my mind and opinion of the dealership. He streamlined the process, and made the experience one that was quick easy and enjoyable. I didn't get the vehicle i wanted but very satisfied with the vehicle i got. Thanks Scott!!
Juan Is Very Help And Very Professional. He Is The Best And Honest. Highly Highly Recommend Everyone To Go See Juan When You Are Looking To Purchase A Vehicle. SUPER AWESOME EXPERIENCE........ THANK YOU ALOT JUAN. HAPPY CUSTOMER LARRY MURRAY
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Ace found me a great deal on a reliable car for my daughter. Three years strong! I prefer to work with Ace and his team in the future! Honest and fair. I've had maintenance work as well. Their integrity and thoughtfulness are consistent.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
Good process for buying a car, slow for signing final papers
by JesseHedges from DealerRater.com
December 5, 2018
The process of selecting a car and getting the purchase process started was excellent. However, when it came time to sign the final papers, and we had an appointment, we still had to wait almost an hour. With 2 kids in tow, this was a bit of a frustration.
I made an appointment for service and was able to get right in. The waiting room is fantastic. Wireless Wi-Fi is provided as well as a charging station. Additionally, hot cookies, water, coffee, and hot chocolate were also available.
I had not intended to buy a car, I was just looking and trying to gather my information; however, Seth made me such a great deal with no pressure, I decided to go ahead and buy. Would definitely recommend Ray Skillman!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Cameron worked hard to find me the best vehicle for my driving lifestyle. He helped me find the right fit. Best of all he did not over sell, he found the options I wanted without tons of things I did not need or want.
I came in originally looking for a new impala. But I ran into Frank wolf the salesman and he got me a great deal on this new Silverado. I will be sending everyone who I know in the market for a vehicle to buy from Frank
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
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