Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
New Owner of 2018 Tiguan SEL R-Line & Golf GTI SE
I would highly recommend the team at Herzog-Meier to anyone looking to purchase their next car. I am not the easiest negotiator and extremely picky when it comes to purchasing a car. Not only are both Ayman and Patrick just good people, but also extremely helpful, patient and knowledgeable with years of experience. They went the extra mile to find just the right financial terms running a multitude of options for me on both car purchases I made with them and in addition even finding a car that they did not even have in their inventory and getting it for me. The entire staff there seem to share a genuine passion for cars, many of them have been there for years. It is was made me purchase my first car from Herzog-Meier some 21 years ago and keeps me coming back.
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
Kyle, Joel and Riley are the dream team of car salesmen. They were all incredibly friendly, eager to help and great at what they did. They were able to get me the best deal for my trade in, made test driving and financing easy and were very open and honest through out the entire transaction. Would definitely go back again next time I need a car!
These guys that work here are awesome I had purchased a car when they were on 82nd and was very unhappy with that experience but I gave them another chance and was completely satisfied they gave me above book value and got me into an awesome car also found my spare tire had a big hole I called and they replaced the spare tire no hassle at all big shout out to Mike he’s awesome and upfront with any questions or concerns about that specific car also big shout out to Bill and the finance manager these guys busted there butt and I left a very happy customer will definitely come back to buy from again no doubt thanks for the awesome experience
We found a great car at Ron Tonking Hyundai of Gladstone.
by Lidija from DealerRater.com
December 4, 2018
Recently purchased a 2019 Kona. Am driving it for a week now. Excellent vehicle. Looks nice, Gets great gas mileage and fits our budget. Bronson Barlow was outstanding to work with, knowledgeable and polite. Crunched numbers with us and Answered all our questions no matter how many times or how many ways we asked. Ultimately Helped us find a vehicle that suits our needs and fits our budget. Great guy to work with. Thank you. We would recommend this dealership to anyone looking for a car.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Great customer service. Good quality & price. I got a good value on my trade in. Hassle free and not time consuming! Mathew & Debbie were great putting the deal together and got me in the car I wanted. 90 day warranty & Car Fox report as well with the car. Best car dealership exeperience I ever had. No games no hassles. Honest & hassle free!
George mainly helped me with getting what I wanted. He was extremely helpful and friendly. He suggested different options to select the desired vehicle. He also reviewd with me different payment options, and eventually I had an acceptable offer. And the other team members very helpful and very pleasant.
Nick Barnes provided great service and showed enthusiasm. He was helpful from the beginning and followed up afterwards. Buying a new car can be overwhelming but everything went smooth and quick. Thanks, Jeff H.
Visited to see what vehicles were available.I had been to about 4 other dealerships and Jesse Greeley greeted me and was very friendly.He was the only one out of the others that called me back.I am and was very pleased with everyone there I came in contact with.All very helpful.I was able to take the vehicle home with me the same day I returned to test drive the vehicle An incredible no pressure or stressful experience.Thank you Jesse Freiley.
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