Best Service in All My Years Owing Vehicles
December 3, 2018
I have purchased vehicles for over 40+ years now. I was a staunch GM owner. Especially Buick for a good portion of those years.
In 2006 we needed a new car. I WAS going to once again look at Buick.
However, GM/Buick decided to get rid of (IMO) the best cars they built.
The Park Avenue, LeSabre, and the Century.
We were going to look at the Century this time around since we did not need a larger car anymore due to the children growing up.
Buick stopped producing the Century (and the LeSabre and the Park Avenue as well).
They also stopped producing the best overall engine that I have ever owned. The 3.8 6 Cylinder.
So we decided to look at Toyota. We were really impressed back then with the XLE Camry 6 cylinder.
It had more safely features then anything that GM had at that time. The reliability was superior than any of my Buick's have been.
Over the years we paid a lot of money repairing things on our GM cars that really never should have broken in the first place.
Like the Side Mirrors for example. One day ALL of the Green Tint (a liquid that is between to plates of glass that dim headlights) leaked out.
The heated seats had to be repaired/replaced 3 times.
And a lot of other annoying repairs.
With our 2007 XLE Camry we have had few repairs. Most were covered under the Extended Warranty.
We still own our 2007 XLE Camry (73K miles on it) and just recently we had to replace the brakes for the first time. The alternator.
That is about it outside of Oil Changes, a Battery, and new tires.
In 2013 we received a really good deal on a brand new 2012 Regular Cab Tacoma Pick Up.
We still own that vehicles as well. It now has 122K miles on it and most of those are highway miles (commuting to work).
The Service Department has ALWAYS been top notch. The staff have always been Professional, Honest, and Pleasant.
Never have they tried to 'sell me' a repair that I did not need.
Only what I needed and they even talked me out of some 'repairs' that could wait.
Recently (last Week) during a lousy weather day with a lot of snow I realized one of my tires was down to 20# of pressure on my Tacoma.
(I recently purchased a set of Michelin Defenders at Spartan Toyota for a very good price too)
Once I realized that I had very low pressure I knew I had picked up a nail, screw, debris, etc.
I topped off my tire with air at home and drove it in to Spartan Toyota's Service Dept.
Since I purchased the tires at Spartan for two years you get free service on nail problems.
They pulled out a 4" screw out of my 4 month old tire and plugged it at no charge.
They did this within an hour's time.
It was one of their busiest days too.
All my maintenance and repairs at Spartan Toyota have been very good experiences.
Nobody enjoys having to take their vehicle in for repairs.
However, at Spartan Toyota they make it as comfortable as possible.
Over the years all I got from'Other Dealerships' when it came to service was what they cannot do.
Spartan Toyota never had that attitude.
When I still owned my two remaining Buick's they even repaired those and at reasonable cost as well.