What great service!! Dan is the man! I know he was working hard to get me back on the road again. And they did!! I feel rest assured that if I need service, I will be taken care of. Thank you Dan, ceritified diagnostitians, and everyone in between!
Purchased a vehicle from a great salesman, David! David was professional, knowledgeable and a pleasure to work with! Would recommend David to anybody looking for a vehicle! I’ve purchased several new cars in the last 25 years and this is my first review!
Aaron was very helpful in finding us a car that fit our needs perfectly, and not an overly pushy salesperson by any means, actually fun to talk to. He was responsive during the negotiation process, and then Abel helped us during the purchase and was also made the process easy and as quick even though they were very busy that day. Great car buying experience, love my new Tuscon!
I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
I had written an earlier review dissatisfied with the fulfillment of promises made when I bought my subaru. After I contacted the sales manager, everything went very smoothly. If the service had gone well from the beginning, I would give 5 stars. As it is, a customer shouldn't have to contact the sales manager to have promised services delivered. They are very accommodating, and really tried--I'm sure that their process will improve.
Brought in my 2014 Denali Yukon to trade for a new body style gmc. Found what I was looking for and they fixed all the issues I had with the vehicle. There was just one thing there were a lot of little things. Taillight, sunroof, headliner, interior carpet and a few other things. They were all addressed without any questions. They had the car more than a few days for the fixes and loaned me a car for the wife and kids while it was there. Very happy with salesmanship and service. Top notch! Will purchase again when I’m ready for a new truck.
I have bought and leased many cars over the years. I have never had such a pleasant experience as I did yesterday at David McDavid of Austin. All of them were extremely courteous and so helpful. They spent a lot of time working with me and when it was all said and done I felt they were extremely fair. This was overall the best experience I have ever had purchasing a car. I love my new Acura and look forward to a long relationship with this dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was looking for a used car for my son. I had been hunting for a great deal, but something reliable. Jessie did such a great job outlining the awesome features of the Sonata, she convinced me I needed a car too! Bought my son a beautiful, 2017 red Sonata and got myself a 2019 Santa Fe. Jessie was attentive and thorough, sending me pix and info throughout the process. She also worked with me on the deals where I felt comfortable. I've purchased several cars over the years, Jessie made this a pleasant experience all around! Great job! Good on Southpount Hyundai for their excellent hire!
I live in Denver Colorado, my very senior Mother lives outside of the Austin area. Mom was in the market for her next new vehicle and had decided on a New Hyundai Santa Fe. I called South Point and got Carlos on the line, told him exactly what Mom was looking for, gave him trade info and a few other details. Carlos and his manager worked all the numbers with me over the phone in just a few short minutes. I am in the car biz in Denver and they gave a great deal right up front. Mom made the trek to Austin today, met with Carlos and his sales partner Julian Sanchez, They had the vehicle ready (even had the window tint done for her), all the paperwork was drawn up and she was in and out of there after the new car delivery. Mom is my world, I love her to pieces and I can't thank Carlos, Julian and Sonny for helping her out. She said the best and easiest car buying experience she had ever had. Thank you guys from a fellow car girl. You did amazing! Kristylawson, Denver
I had no intention of buying a car when I first visited South Point Hyundai. I was just ???Kicking the Tires???. However, Jessie made my purchasing decision a no brainer. She explained to me all the cool features until I knew I had to have this car! She was extremely knowledgeable about this brand and I will forever be a satisfied Hyundai consumer. Thanks Jessie for a great experience! Joe Rabb
My daughter is a student at UT Austin. Her car was in an accident and with my daughter commuting to UT, her part time job, and other activities we had to get her a car. Jessie worked with my daughter in Austin and me on the phone in Dallas on Friday. When my husband and I arrived at the dealership all that was left to do was the paperwork. Thank you Jessie for all your time!
I have now bought 2 cars from Southpoint, and Shawn is the best. His expertise, knowledge and patience with everything involved in the purchase of a vehicle is phenomenal!! I will not go to anyone else!!
My husband and I just bought a vehicle and he really helped us out. He was very knowledgeable and polite. We went in not knowing what to expect, and Shawn made us feel comfortable. We walked away very satisfied with our purchase. We really recommend him if you are looking into buying a vehicle.
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