My car purchase experience was amazing from the 1st phone call up to the signing of my bill of sale. I initially called to inquire about the mileage on a car that I saw online. Elizabeth answered all of my questions, and new exactly what to say to get me to make a 2hour drive to their facility. From our meeting, to tough price negotiations, and finally a purchase the ENTIRE team (Elizabeth, Anas, and Stephanie) did what they could to assure that I walked out of their facility with the car that I had my heart set on (even though we were there well after the close of business). Then to add extra care/concern on top of a sweet deal; I received SEVERAL calls after I purchased the car to make sure that everything was going well with my purchase. The team at JONES provided me with an EXEMPLARY customer service experience; one that I will always boast of and recommend to anyone. I was extremely happy with the entire process! If anyone is looking to purchase a new vehicle, JONES is the place to make it happen!
Oh and I did not mention that the PRICE was RIGHT!!! So you'll definitely WIN when choosing any one of JONES's car sales facilities!!
We had dropped by the dealership on our way to my grandson’s football game... I spotted the Challenger on the lot.... We were sorta in a hurry.. Ms. Mary came out and talked to me about the car... I didn’t even have to go in...We done a test drive and she was kidding me about crub side service... I never even went inside that afternoon .. ( on my way to ballgame).. we negotiated on price and I left her a check for deposit on the car... As she said crub side service... I came back in and signed all my paperwork the next morning... I have never had a better experience purchasing a car... Ms. Mary was very professional ... but on the other hand she was never pushy and she seems like someone that you have known your whole life.... She is a super nice lady... I have no complaints... my whole experience from beginning to signing papers was great...Samatha was great also... So just want to give Ms. Mary a big THANK-YOU for making an experience I usually dread into such a pleasant one...Elizabeth
My SalesLady, Mrs Mary Schafer was a wonderful Lady and salesLady, treated me great, you could not have had a better experience, We liked her so well, in approximately 4 months we went back to her and my wife bought her a Challenger, she is TOPS as far as were concerned.Great buying experience.
Ben Tyler was personable, friendly and professional. He made every effort to come to an agreement with us with regard to the value of our trade-in vehicle and the final sales price. After much effort, Ben was able to make an offer we couldn’t refuse. He was a pleasure to work with.
Shelby, Justin and the entire Jones team were great to work with. I never write reviews, but my experience is deserving. This was buy far the best and easiest car buying experience I have ever had from the interaction of the first call, to the extra pictures and the ease to finance. I purchased the car over the phone and it was exactly as described. I would recommend them to any of my friends and will definitely look to them when I buy my next vehicle.
We were looking for a GMC Yukon XL for our family of 6. We found one at this dealer online and went from there. The price was good, mileage was good, and customer service was great. Christie worked with me through the entire process. If she was unavailable someone else was there to help me. We live about two and a half hours away from the place and they deliveried our car to us. The vehicle is in great condition, it was clean, has XM radio, and had headphones for our DVD players... not too mention the warranty is such a wonderful perk so you know your vehicle is always gonna be taken care of... We have fair credit and they will willing to work with us and help us get a car for our family. Very satisfied.. :-) thanks
The salesman Ashley was awesome but the buying experience was dreadful. I received a purchase agreement via email Thursday that was not quite to my satisfaction so the sales lady called me the next day and said the price had dropped which made the price very satisfying. However when I got to the dealership the finance guy came and told me the price they quoted me was incorrect and the price went back up..
The young lady who was suppose to explain the warranty and details pertaining to the purchase to us seemed irritable and in a hurry she didn’t explain anything and kinda rushed us off however the salesman Ashley told us enough to at least give us a basic understanding.
.All though the salesman was very apologetic and kind, I still feel like the dealership in general is very shady to say the least. It reminded me why you can never trust car dealers.
By the time I was done I realized I had driven all the way to Savannah to get the same deal I could have gotten in Jackson or Memphis without wasting an entire afternoon. Do not waste your time going there if you are looking to save money.
I recently purchased a New Buick Encore at Crossroads in Corinth. They are very honest and hard working people. You wont find a nicer and fair dealership. The Buick is perfect for us .We havn't had a new vehicle since 1996. We are very proud of it and the payment is perfect for us and we also got a Lifetime Warranty. You cant get a better deal no where in the world and then they threw in the LIFETIME WARRANTY too. Thanks for helping us with our NEW Buick...
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