Aaron really took the time to make sure I got exactly what I wanted. He has a great relationship with all his customers and even makes sure every visit is great after you bought your car. When you spend money on a new car you not only want great customer service but you want to buy it from someone who actually cares about your needs.
I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My service rep Ken is the ultimate professional when it comes to customer service. I've serviced my car at browns for the last 2 yrs. Not once have i had any problems with service. I mean that 100% i am truly a satisfied customer. I brought my car there 2 yrs ago, and when i get 300,000 mileage on this one, I'll buy another from here. Completely satisfied!!!
I first purchased a Ford Explorer in April,My Salesman, Curtis Shannon was very professional and courteous it was a superb experience.
I needed a new truck for my business and I once again returned to Sheehy Ford and again Curtis Shannon got the best deal for me
I was appreciated Mr. Ben was mad cool and very patient with me and explained to me everything I needed to know.. I recommend anyone and everyone to come see him.. he will bless you and put you in the car you need
Great service. Love the place. Always clean and the coffee area is great.
Easy to make appts. No haggling from them. They give you suggestions that's wrong with car but never push you if you are not ready.
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
Just bought used Toyota Camry from Cowles Nissan. The salesman name Rusty was very honest professional answering every question we had just the best salesman I had ever encountered. He has many years of experience. He didn’t pressure us to buy the car. He was very patient with us and very knowledgeable of the cars and everything we were asking. If you need to buy a car I recommend going to Rusty. Thanks for everything Resty.
I was searching for a “new” used car, and a coworker suggested Malloy out of Woodbridge. I live in North Carolina so immediately I was discouraged. Nevertheless, I gave them a call and I was happy to work with Kia who assured me that she would get me financed regardless of my credit. Not only did she make good on her word, she even offered to deliver the car to me personally so that I didn’t have to go all the way to Woodbridge! She had the paperwork in hand when she showed up and I drove my car back home, never having to leave the state of North Carolina! My son will be graduating soon and needs a car for college, so I WILL be returning!
I was thrilled from the moment I got there but with my stubborn self went and looked at a few other cars before returning and buying. They did an amazing job but specifically Nate was amazing to work with. I even saw him interact with a past client who shared that she has bought both of her cars from him because of his skill, knowledge, and ease to work with.
After going to quite a few dealerships to look for a car I came across Annapolis Hyundai and spoke with Shawn. He made the car buying experience a total hassle free easy experience. We worked pricing and everything out over the phone and then I was in and out of the dealership within hour with my 2018 Hyundai Tucson. I can???t express enough how great this dealership is. I will definitely refer others!
This is the second vehicle I bought at Hyundai Annapolis. Paul was the reason i returned. He made the process of buying a vehicle simple. He is truthful and caring. I definitely recommend him to anyone.
I was very satisfied with the service that Adam rendered. It was the first time that I had him as a service supervisor for what's needed for our Odyssey car. It was done in a very timely fashion, and very professional and kind.
Purchased 2015 Honda Civic November 2018. Want to commend Lucrecia Garcia for her pleasant and professional service. She made everything go smoothly, never any pressure. She wanted to make sure that I was satisfied with the car I looked at and with the whole process. This is the 5th Fitzgerald purchase for my family, and the 2nd with Ms. Garcia. Shopping at Fitzgerald has to beat anywhere else, shopping with Ms. Garcia has to be the best of Fitzgerald.
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