Kristie was great.
This was how car buying should be. We asked for a quote for a Mazda 6, went for a test drive - including a couple of alternatives and then purchased the car for the agreed price.
My only complaint is how long the paperwork takes.
I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
The experience was good once in the dealership. They had more than one advertise price on the same car! They quoted me higher on the phone than the advertised price. They gave me a great deal in the end! I enjoyed this experience!
I came here to test drive a car and left with a brand new Santa Fe sport ultimate. My buying experience was very good, I came prepared and the dealership gave me a great deal I couldn't turned down. Moe was a great help.
Roberto took good care of us from our online introduction through the finalization of the sale of our new Sorento. He was very knowledgeable of the products/vehicles and helped us make the right buying decision. Also, Mo the finance manager, was a pleasure and did a great and low-pressure job of helping us finalize the sale.
Great buying experience...I purchased a used car from the Stockton CA location, they had a good inventory of cars to choose from and the Sales person Nick Sotelo was well informed and made the buying experience go very smooth, the whole process took about a hour and a half unlike the bigger car dealerships where it can take hours. Hertz certifies their cars and they offer the programs as other larger dealerships, I would definitely recommend them to anyone I know looking to purchase a car and will return myself the next time I am in the market for a new car.
Friendly and good service of my es350. I should have bought another lexus instead of my toyota avalon but the avalon limited was cheaper. I will definitely come back when it is time to upgrade my es350. Only draw back is the distance from my home.
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