I purchased a 2017 Toyota Tundra over the weekend and had the best car buying experience ever. I was able to search inventory on line and confirmed availability via email. This was a great option and made the search easy. We showed up on a Thursday evening to test drive the car. We only had a limited amount of time since we had dinner with friends later. Driving into Nash it was a very impressive facility and had a great selection of autos. We went in and explained that we wanted to take a look at the car we emailed about and were helped right away. Nick was the sales person that we met and there was literally no pressure, he took us out to take a look then asked if we wanted to take it for a test drive. We loved the truck and wanted to purchase but knew we didn't have time that night. Nick took all our information before we left and did all the leg work once we left and had all the paperwork ready when we arrived the next day to finish the process. We drove off in our new truck in less than an hour and very satisfied with the truck. Nick was great and the whole experience with Nash was relaxed and friendly. We will absolutely be coming back next time we are in the market for a new car.
Sales Rep did a good job finding the car that I was interested in purchasing cane with me while I was test driving the car. I
I liked the used car and price that I was interested in buying. However, the dealership did not offer me enough trade in allowance for the vechele that I wanted to trade in.
We worked with Mr Jerry Ruiz. Our whole deal was handled via text, email and phone. Mr Ruiz was a pleasure to work with. He was honest friendly and worked expeditiously to close the deal and get us into our new 2019 Santa Fe.
Very impressed by the variety and quality of cars which were available to purchase from Hertz. All cars had low mileage and were priced competitively lower than other used car sale dealers. The Agent was very service oriented, and not pushy. We are definitely going to purchase our next vehicle from Hertz.
Customer service AAA++. They are all very nice and friendly. Very helpful, no pressure. I would recommend my friends and family to purchase the car from them. My purchase was smooth and best deal ever. Thanks. I love my car.
Gary was very helpful with figuring out what was wrong with my driver side window. For whatever reason it wouldn't let me roll it all the way up. They were able to fix it quickly, got my oil changed at the same time, plus they washed it.
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
I don't usually leave reviews but I was beyond satisfied with Hertz Norwalk that I HAD to. This was my first time buying a car and before arroving i was nervous i wasnt going to leave with a car due to my credit, BUT everything was so amazing I thought it was too good to be true. My credit is horrible and they were actually able to work with me. When I say work with me I mean I was actually able to get the year/make/model for literally the monthly payments i was looking for and less than $2k down payment. Reggie was my sales associate and he was amazing and His supervisor amazing also was able to knock my monthly payments down twice. So yea they definitely work with you here and are very nice with great customer service. I highly suggest anyone trying to buy a car even with bad credit check out Hertz Norwalk . No Joke!
I received the best price quote on my 2019 Sonata from Harbor Hyundai . But the deciding factor of buying again from Harbor Hyundai was the excellent treatment I received from Scott in Service over the last 3 years . You can tell the Dealership cares about and appreciates their customers . Thanks again for a great deal and an even better buying experience . Bill T.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
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