This was by far the best experience I have ever had with customer service! Buying a car can be a great hassle but they made it a walk in the park. I got to talk with Glen before coming in to give him an in site of what I was looking for in a car. We scheduled a time for me to come in and right when I showed up, he had two cars ready for me to test drive. Glen even had one of the cars already pulled up to the front of the store when I showed up. Can't wait for future car purchases with Glen and the Kayser Chrysler Center of Watertown!
I did all of my van research on their website. Let them Know what vans I was interested in, and they had them ready for me to drive when I got to my appointment. Found a Van I liked, they got everything set up so I could pick it up that night. Everything went real smooth.
I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
We thought our sales person Pete Ruiz did very well as a sales associate and we enjoyed the sales process and working with him. The low key approach was just right. The Soul is working out well. We both enjoy driving it. It???s comfortable, the fuel mileage is better than the specs, we???re getting 30 ??? 31 mpg driving in the city. So that???s nice. The experience was professional, friendly and enjoyable. Pete was great to work with.
We are very pleased with Zimbrick Eastside Dealership. The sales staff was tuned in to our requirements and worked to get us the vehicle we were looking to purchase. Thank you to Ed, Darren, and Nick. We had a great experience!
We had the pleasure of working with Darren Anderson on the purchase of our new vehicle. He was pleasant to work with, courteous and very knowledgeable. We felt we got a fair deal and he went out of his way to make us comfortable with our purchase. He spent a lot of time and patience explaining all the new technologies in the new vehicle and said he would help us with any future questions or concerns. He made it a very pleasant experience and we would highly recommend him.
My overall buying experience was great. My salesperson, Darren Anderson, reached out to me unsolicited, to ask if I would like to trade in my old vehicle - I had been considering doing this but just hadn't taken the time to do it... Upon bringing in my vehicle, I received a much, much better trade in offer than from other dealerships in the area, as I did seek other quotes. No one came close to the offer Darren and Zimbrick Hyundai Eastside put together. Darren was very patient with me as I considered all of my options and ultimately went back to the drawing board to help find me the vehicle that had what I was looking for, but didn't have what I felt I didn't need. He followed up throughout the process and was flexible with taking my calls and fielding my questions. I appreciate the hard work he put into the overall experience.
I've never had a new car and I'm so excited to have my new 2018 Hyundai Sonata and John at Zimbrick made it easy and seamless from start to finish. He was awesome and I highly reccomend him to anybody in the market for a new or used car.
i did my homework prior to our recent purchase of a low mileage used Mercedes. One of my primary information sources was Cars.Com. and the other was Car Max. We visited the Kenosha Car Max and found everyone we had contact with to be professional and informative. We ultimately bought a car from a Mercedes dealer but did sell our trade to Car Max Waukesha. The experience was handled quickly and pleasantly. I would definitely recommend Car Max and their staff.
This was my first experience buying from Goben and Krystal was wonderful!! She took excellent care of us and even ordered some new tires, since the vehicle was brand new to the lot the day I purchased it. I've never bought an SUV before but I'm so grateful I did. It's perfectly safe and comfortable with fun features for me and my family. Would not hesitate to recommend Krystal and Goben East to anyone else!
Painless experience. Ali was fantastic. She got me in as fast as she could. I kept me informed to what was going on and any extra costs involved.
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