Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
The best car I have owned!!
by Wingsiga from Canandaigua, NY
January 13, 2019
This is the best SUV my family has owned and have used when going on Road Trips. This SUV has a lot of room in the back seats while still having all the room for your luggage. The luggage is accessible from the back seats. The entertained system is great as well. The SUV also has great suspension and power ready to use.
Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information I needed.When I came over ( from Buffalo area) car was ready and the rest of the transaction was easy! Highly recommend.
Saved my daughters life
by Susan from New Lenox township
January 1, 2019
I owned a 2009 Santa Fe. My daughter was in a bad accident and rolled it. She was safe and not badly injured. This car saved her life. It was a total loss as it was rolled. Therefore I decided I only wanted to replace it with a newer same model. Very safe car!!!!! I couldn’t be happier.
I had a successful buying experience at Dorschels. I purchased a 2011 Toyota Prius with the fine help of Ivan Turnbull.
In the future I will look to Dorschels for more auto needs.
Dependable and Sporty for the money!
by Hyundai fan from Boston, MA
January 6, 2019
I have brought 3 brand new cars from Hyundai in the past 8 years and hands down this one is my favorite. It's has all of the bells and whistles and gets lots of compliments. Over all it's a great value for the price.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Great styling ok to drive
by Bavers from Asheville,NC
November 19, 2018
I recently sold my Santa fe sport AWD after having it for two years. Overall it is a good car for the price. It has nice exterior and interior styling. Mine was base but still had a lot of nice features. The storage is great- and it has a very roomy back seat- Great if you have kids and car seats. Things I didn't like were it was not fun to drive it didn't have great acceleration- It kinda lumbered down the road- Not super gas mileage either. It turns really wide so not great for the narrow streets of my town. I can also say that the exterior dinged very easily-someone barely hit my bumper and it almost completely fell off. Also this car is extremely hard to see out of- Mine did not have a back up camera and it really needed one- There are a lot of bad blind spots.
Take away- Pros:Great kid hauler- Nice tech features( already missing XM radio) Good storage. Cons: Cheap parts.-hard to see out of- not the most fun to drive
Leave it to Joe and Frank. I called Joe, asked him to connect with Frank and find me a 2012 Honda Odyssey. It was time to upgrade the 2006 Odyssey I purchased 3 years ago. And for the 7th time, they found the exact vehicle I asked them to source. Price was right, Jay got me the best rate he could and it was a done deal. I even got Joe to make me a cup of his infamous Expresso. They treat me like family and I will continue to be loyal. Best experience I have ever had buying a car. I live an hour and a half away, so to get me coming back speaks volumes for my friends at Via Auto Sales.
Great upscale everyday dependable vehical
by Ron from OWINGS MILLS
January 4, 2019
Thanks to the superior state of the art innovations that the Hyundai Corporation has achieved that year and over the years has made change in the way all SUV manufactures design there vehicles today. And they have proven that they can produce a very high quality product, which in most cases cost are out of bounds on price for most middle class American consumers; but not Hyundai, they have tried and to keep the consumer cost at a low, and quality high! I drive part time for two of the leading ride share company's, and I receive a lot of praise and most of the time people who have a difficult time figuring out what kind of car they are in once they experience a ride in my Santa Fe! This vehicle overall has a lot more bang for the buck then any other vehicles in it's class!
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
This is my 3rd Santa Fe and is the best one yet.
by Janice D. from San Antonio, TX
January 3, 2019
This vehicle meets all my needs, love everything about it, so much so, I’m keeping it until I die or it dies, whichever comes, whichever comes first. I hope it’s the latter. 😀
You provide the info about the car you want and the price you're willing to pay. The staff is very knowledgeable and curtious and they will provide multiple listings for you to chose from. They will even assist you with choosing the right car for you if you want or a first time buyer. The bidding process is easy and painless. If you're looking for a nice daily driver and that dream car, this is the only way to purchase that car.
Locked steering issues and traction control lights
by Neil sports fan from Pine Hill, NJ
November 26, 2018
I have had issues many times with the steering wheel locking up and lights on dash lighting up showing traction control and incline lights on also. Had this back to dealership and they put a new steering column in. Now with only 25,000 miles doing this again. Dealership has vehicle again to check same issues.
It was an amazing experience at the dealership. Everything went very smoothly from start to the completion of the deal. I would definitely recommend this place to everyone.
Great family car
by Samantha1204 from Loranger, LA
December 15, 2018
Overall great SUV for the price. Love the extra leg room, and the reclining rear seats. Lots of storage in the cargo space. Love that the backs of the front seats are hard plastic so that if the kids put their feet on the seats, you can easily wipe them down. Very kid friendly doors. Love the feature that stops the windows from closing when something is in their way (my kids arms 🤦🏽♀️)
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
It's large enough to seat five comfortably.
by TheLady from Sacramento, California
October 8, 2018
The leg room great for my very tall family. I can pack a lot of items and still have room for extras. It's a great vehicle to have.
Sales Professional Bill DuBois was a pleasure to work with!
We LOVE our 2018 loaded MAZDA 6 - I would highly reccomend Bill DuBois & the 2018 MAZDA 6
All the Car I Need
by TinleyTiger from Tinley Park, IL
January 12, 2019
Roomy, comfortable and quiet. Excellent visibility plus side mirror warnings. Excellent response in steering and acceleration. Very good interior dash and steering wheel controls. This is my fourth Hyundai and it won't be the last.
Ron was able to make the process of buying a car super easy for me. He went above and beyond to make sure I got everything I was looking for in a vehicle. Overall, I was able to look at the car, purchase and pick up the vehicle within the 24 hours. It was a simple and enjoyable process. I would recommend anyone to go here. I can assure that you will leave satisfied. Thanks again!
I still love driving it.
by Carla M. from Bolingbrook, IL
November 7, 2018
It’s got all the bells and whistles that I wanted and needed. Beautiful styling, excellent comfort, and the best warranty around. Living where I do, the heated steering wheel is a guilty pleasure and so are the heated seats.
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